We Are Happy to Be of Service to Our Ontario Customers

If you have questions about your Direct Energy Natural Gas contract or Energy charges on your bill. You can contact us via:

  • Phone: 1-800-348-2999
  • Email: customer.inquiry@directenergy.com
  • Regular Mail:
  • Direct Energy
  • Customer Support
  • P.O. Box 5200 Markham Industrial Park
  • Markham, ON L3R 2P2