We Are Happy To Be of service to our Ontario Customers.

If you have questions about your Direct Energy contract or Energy charges on your bill. You can contact us via:

  • Phone: 1-800-348-2999
  • Fax: 1-877-663-6611
  • Email: customer.inquiry@directenergy.com
  • Regular Mail:
  • Direct Energy
  • Customer Support
  • P.O. Box 5200 Markham Industrial Park
  • Markham, ON L3R 2P2

For frequently asked questions or to send us a message:

Customer Support