Heating Maintenance Plan

Heating Protection with
Maintenance Plan

Safeguard your equipment

Complete Furnace and Boiler Protection!

For Furnaces

For Boilers

$16.99/mo.* $20.99/mo.*

Annual Maintenance PLUS Full Parts & Labour Coverage at one low price for the Best Home Heating Value.

Our Plan Includes:

We start with 8 diagnostic checks:
  • Check and record carbon monoxide (CO) levels
  • Check and record gas operating pressures
  • Check and record flame signal strength
  • Check motor electrical draw
  • Check operational controls
  • Visual chimney or venting inspection
  • Check temperature rise through the appliance
  • Operational check
If any of these checks indicate a concern, we will perform up to a 22-point safety check to help ensure that your equipment is operating safely and efficiently before we leave your home.

Our 22-point safety check will help to:

  • Detect hazardous Carbon Monoxide
  • Improve indoor air quality
  • Prolong the lifespan of your Furnace/Boiler
  • Ensure your Furnace/Boiler is running to manufacturer's specifications
  • Reduce the hassle of unexpected and inconvenient breakdowns
  • Eliminate the time spent searching for a reputable contractor

Parts AND Labour Protection – Breakdown coverage for your Furnace/Boiler with no annual claim limits

  • Unlimited number of service calls
  • 365/24/7 Support center to take your calls
  • Access to 700 highly trained, licensed technicians
  • Same Day Service - Just call by 5 pm and we'll be there as fast as the same day.**
  • After-hours/weekend repairs at no extra cost to you


  • Natural gas Furnaces, Boilers, Space Heaters, Air Handlers & Primary Heat Source Fireplaces
  • Any make, model or year
  • Plan provides cover for all parts within the Heating Unit casing, subject to the exclusions below
  • Replacement of your thermostat

Exclusions (For eligible heating units)

  • Heat Exchanger (furnace), Heating Coil (air handler), Heating Sections (boilers)
  • Ancillary Equipment such as Air Conditioners, Humidifiers and Air Cleaners
  • Parts exterior to the Heating Unit Casing

Please read the full Terms and Conditions (PDF)

*The price of $16.99/month ($20.99/month for boiler) + HST reflects a $7/month discount for the first twelve (12) months on the Plan after which time the monthly charge will automatically increase back to $23.99/month ($27.99/month for boiler) + HST. Must sign up for a one-year commitment, regardless of method of payment and will be renewed on a yearly basis. You may cancel your Plan without penalty by providing notice within 10 days after your Protection Plan renewal date. Coverage is subject to the exceptions in the Plan Terms and Conditions. Prices are subject to change as set out in the Plan Terms and Conditions. Cannot be combined with any other offer. Offer not available to existing Heating Protection with Maintenance Plan customers. ** Available to Direct Energy's Heating Protection Plan customers whose equipment is not operational (i.e., no heating). On average, Direct Energy attends to furnace non-operational calls 90% of the time on the same day. You need Adobe Acrobat Reader to open these PDF documents. You can download the software for free.
Protection Plan
Sign-Up For A Protection Plan

Yes, I would like to sign up for a Heating Protection with Maintenance Plan at $16.99/mo. + HST for Furnaces or $20.99/mo. + HST for Boilers!

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