Keeping your service with us is simple. Just login to your Online Account Manager and select the plan that works for you and your family.
24/7 Account Access: Access your Online Account Manager anytime and have access to all your account information right at your fingertips.
Easily Manage Your Energy Usage Online: Take control of your energy usage & save money on your bill every month by tracking what you use each day, week and month, all directly through your Online Account Manager.Easy Payment Options:
If your contract is about to expire, or you are on a variable-rate plan, you can easily switch to a fixed-rate plan with Direct Energy online:
Direct Energy contacts customers on a fixed-rate contract plan with plan renewal information as early as 90 days before the contractual expiration of your current contact.
Call us toll-free at 1-888-305-3828.
If you are moving to a new home, you will need to submit a transfer of service for your new address. You can easily transfer your service online or by calling the call center.