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Welcome to Direct Energy

Looking for Bounce Energy? You're in the right place!

We're really happy to announce that Bounce Energy Texas is now Direct Energy. You can take comfort knowing that one of the largest energy and home services companies in North America is on your side and ready to take care of your home energy needs in Texas.

Bounce Energy is now Direct Energy

Direct Energy acquired Bounce Energy in 2013, and recently we felt we could better serve our customers in Texas under the Direct Energy brand.

Shopping for Electricity?

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Online Account Manager

Our Online Account Manager is available 24/7 to help you manage your account anytime, anywhere on any device. It's your one-stop shop for making a payment, viewing past bills, and more:

Pay Your Bills

We’ve got lots of options for you to pay your bill:

Frequently Asked Questions

Visit our frequently asked questions on billing, outages, our services and more.

We're glad to help with any concerns you might have. If you have questions about your current Direct Energy account or previous Bounce Energy account, you can start a live chat below or call us at 1-888-305-3828 to speak with a helpful customer care representative.

Have a question about a plan or need help placing an order?

Call us: 1-855-461-1926

Hours: 7:30am - 8:00pm CT Monday-Saturday

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