Direct Energy's Fraud Protection Commitment

At Direct Energy we are committed to fraud prevention and detection. We understand the frustration of having your identity stolen. We know that you have spent valuable time and effort to determine the issue, and once we have received the required fraud documentation, we will complete an investigation and assist in resolving any accounts with our company as soon as possible.

If you believe you could be a victim of identity theft or your identity has been used to establish service with Direct Energy:

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