Weekends on Command 24

  • Lock in a fixed electricity rate for two years.
  • Free weekend electricity from Friday at 6 PM to Sunday at 11:59 PM*
  • Receive the all-new Echo Dot when you sign up!
11.9¢ /kWh
Weekends on Command 24 is rated 3.1 out of 5 by 54.
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Showing rate for: Houston
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What is an Amazon Echo?

Amazon Echo devices are voice-controlled speakers designed entirely around voice – it's always ready, hands-free and fast.

Alexa is the brain behind Amazon Echo – just ask Alexa to play your favorite playlist, set a timer while cooking, switch your lights on and off, change your thermostat temperature, or even check your weather, just with your voice.

Now you can even interact with Direct Energy.

Energy at Your Command

Now you can manage your energy account without lifting a finger! With Direct Energy's Alexa Skill, you can ask Direct Energy to check your account balance, pay your bill, refer your friends, and manage your weekly and monthly energy usage. Get a usage breakdown from our insights tool to discover where you can conserve energy and save money.

Make a Payment

Check Your Balance

Refer A Friend

Manage Your Usage

What Can Alexa Do with Direct Energy?

We've taught Alexa a few actions so you can interact with us.

"Alexa, ask Direct Energy when my bill is due."
"Alexa, ask Direct Energy how much I owe."
"Alexa, ask Direct Energy to pay my bill."
"Alexa, ask Direct Energy for my weekly usage."
"Alexa, ask Direct Energy for my monthly usage."
"Alexa, ask Direct Energy for my yearly usage."
"Alexa, ask Direct Energy for my most used appliance."
"Alexa, ask Direct Energy for my Refer-a-Friend code."
"Alexa, ask Direct Energy about the company."

Get More Control

Have a Hive Smart Thermostat? Now take even more control of your energy usage by enabling the Hive Alexa skill to lower and raise your temperature through your device.

Make Smarter, More Informed Choices

Our energy usage insights tools help you see, understand, and manage how you use energy in your home, helping make sense of your charges and enabling you to lower your usage and save money. We really are the energy company that wants you to use less of what we sell.

Now, you can ask Alexa what your weekly and monthly usage trends will be by saying "Alexa, ask Direct Energy about my weekly usage."

How to Link Your Online Account Manager to the Direct Energy Skill

Get your Amazon Echo or Echo Dot and plug it in.
Create your login for Direct Energy's Online Account Manager
Download the Alexa app, search "Direct Energy" and tap enable. See our Skill terms and conditions.

Help and Advice

Who is Alexa and what is an Alexa skill?

Alexa is Amazon's voice service, accessed through the Echo Dot.

Alexa skills are voice-driven capabilities that work like apps. You can enable and disable skills, using the Alexa app or a web browser, in the same way that you install and uninstall apps on your smart phone or tablet. You can add Alexa skills to your Echo to bring products and services like Direct Energy to life.

How does the Echo Dot work?

When you want to use Echo Dot, simply say the wake word, "Alexa," and the Echo Dot lights up and streams audio to the cloud, where the Alexa Voice Service is leveraged to recognize and respond to your request instantly.

Where can I find the Direct Energy skill?

You can find the Direct Energy skill on the Amazon Alexa app, as well as on amazon.com, ready to be enabled.

How do I set up the Direct Energy Skill?

To set up the Direct Energy Skill, you will need to download the Alexa App, create a Direct Energy Account (if you do not have one already) and add the Direct Energy Skill. For more information on setup please visit: www.directenergy.com/alexa-skills. There is an instructional sheet insert in the package that will also walk you through the process.

How does the Direct Energy Skill help me manage my account?

Direct Energy's Skill on the Alexa platform enables you to ask Direct Energy to check your account balance, pay your bill, refer your friends, and manage your weekly, monthly and yearly usage.

Is Wi-Fi required when using Alexa and the Echo Dot?

Yes, Wi-Fi is required when using Alexa and the Echo Dot.

Does the Echo Dot work together with the Echo?

Yes, the Echo Dot will work with all other Echo devices in your home.

Does the Echo Dot work with my Hive?

Yes. You can connect compatible smart home devices to Alexa using Alexa smart home skills. See https://www.amazon.com/alexasmarthome for compatible smart home devices.

What do I get with the Direct Energy skill?

You can have Alexa ask Direct Energy for the following:

"Alexa, ask Direct Energy...

  • ...Bill due date
  • …What’s my balance?
  • …make a payment
  • …how much was my last bill
  • …what is my [weekly, monthly, or yearly] usage.”
  • …which of my appliances is using the most energy
  • …which appliance I used the most in [date]
  • …Info about the Company
  • …what is my Refer A Friend code

Can I turn off the microphone on Echo Dot?

Yes, you can turn off the microphone of Amazon Echo by pushing the microphone on/off button on the top of your device. When the microphone on/off button turns red, the microphone is off. The device will not respond to the wake word, nor respond to the action button, until you reactivate the microphone by pushing the microphone on/off button again. Even when the device's microphone is off, Amazon Echo will still respond to requests you make through your remote.

How does Alexa work with smart home devices?

Alexa enables you to control and check the status of a variety of smart home devices, such as lights, outlets, cameras and thermostats. See compatible smart home devices .

You can connect compatible smart home devices to Alexa using Alexa smart home skills. You can also directly connect certain smart home devices to Echo Plus using its built-in smart home hub. We may receive information about smart home devices you connect to Alexa, such as device type, name, features, and status. We may automatically update the firmware for certain devices on behalf of the applicable manufacturer.

My Echo Dot stopped working! What do I do?

Contact Amazon's customer service, and they'll be more than happy to assist you.

Have more questions? Check out more FAQs here.

*Offer valid for new residential customers in Texas only. Provisioned smart meter required. If you cancel your plan early there's a fee of $135. This plan does not have a Device Recovery Fee. Allow 4-6 weeks for your Echo Dot to arrive.

**Use of the Direct Energy skill on Amazon's Alexa Service (the "Skill") is conditioned upon your acceptance of our Terms and Conditions. Please read all applicable rules, policies, and terms including those with Amazon.com ("Amazon"). Use of the Skill is voluntary. By installing the Skill, you are authorizing Direct Energy to share your account information with Amazon to fulfill your request, which will then go through the internet to your Alexa-enabled device. It's possible that your interactions with the Skill may be recorded. Consult your agreements with Amazon to learn more. Amazon, Echo, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. To utilize all features of the Echo Dot, you will need an 'always on' Wi-Fi internet service. The Echo Dot is provided by Direct Energy, Amazon is not a sponsor of this energy plan offer.

Reviews

Rated 2 out of 5 by from Good plan but more expensive The transition to this power plan was very seemless but that was possibily the only thing that easy. The Echo Dot is nice but I'll be honest I never use it to look up information. My biggest problem with this plan is the advertising is deceptive. Quite a few companies have a free weekends plan but this is the only that was advertised saying 100 free days of power (referring to the weekends you would have). My other problem with this plan is the customer service. After 4 different calls about the same issue I didn't actually solve my problem.
Date published: 2018-10-13
Rated 1 out of 5 by from Horrible plan I chose this electric company thinking I was getting a better plan here....worst decision ever!! My bill is double what it originally was with my past provider. When I spoke with customer service, the rep told me that I am obviously doing something wrong as the most electric is being used during the day on week days....now mind you my children are both in school and I work these days. So how is it possible that we are using more electric on week days. My thermostat is set to 66 while were not home and only 72 when we are....I am currently searching for a new electric company!!!!
Date published: 2018-12-27
Rated 1 out of 5 by from Its horrible I honestly regret moving my bill is way to high before I was on a prepaid plan with another company and I was paying way cheaper with the same amount energy I am using now and thatz cuz they didnt offer me free weekends it was still cheaper now i am trying to figure out how to pay me bill because you are charging way too me. If my bills continue like this I may need to end up paying to get out of my contract and go back to the company I was with. I really hate being here I truly regret leaving the other company.
Date published: 2018-08-05
Rated 1 out of 5 by from Worst Plan I’m sorry I ever changed plans. My bill is double what is was with my old company.
Date published: 2018-07-31
Rated 1 out of 5 by from Worst plan ever! There is nothing, i repeat nothing good about this plan! I recently switched and my bill was twice as much as before even after they said they gave free weekends. You end up paying over .16 kwh for this plan so you end up with a higher bill and no free weekends. I am switching back after only a month. They never even sent me a bill and when i called they told me i was set up for paperless billing which i never signed up for.
Date published: 2018-09-01
Rated 1 out of 5 by from The worse plan I ever had. I bought this energy plan 2 months ago and my bills have never been this high. I am thinking about going back to Ambit and paying to break my plan.
Date published: 2018-08-11
Rated 1 out of 5 by from DO NOT Care of you as a customer! I renewed on line and have proof but they will not honor it or make any corrections for the system error. Now I am paying full price for a month - double my normal bill and if I renew the rate is even higher then the one I renewed for online. When you speak to customer service or management they make you feel that you should feel honored to be their customer - NOT they should be honored.
Date published: 2019-05-24
Rated 4 out of 5 by from This one is the best Got this plan 2 months ago and it's not bad. I like the weekends that are free
Date published: 2018-08-01
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Questions & Answers

Looking for reasonable electricity provider 

Asked by: Chella
Sounds wonderful Chella! We would be happy to help answer any questions you might have about the company or our rates. If you want to, you may speak with us online using our Live Chat feature, or you may call or email us as well. Thank you! - Kate
Answered by: Kate
Date published: 2019-02-27

I have service with amigo if I wanted to switch to y'all what do I have to do and do y'all have free nights

Asked by: Leecee2015
Good Morning and thank you for your question! We would be happy to assist. If you want to switch services, you would just enroll with us online or by phone and we would automatically notify your existing supplier. In regard to your second question, we do have a free nights rate plan called Twelve Power Hour. If you have already enrolled, you may inquire about this rate plan by using our online Live Chat feature, or by calling us at 1-888-305-3828. Thank you! -Kate
Answered by: Kate
Date published: 2019-02-27

Is there a minimum fee for a month? I am looking at your plan with free weekends and free Eco. What is the length of the contract if I sign up?

Asked by: Mr Cushenberry
Good Morning, thank you for submitting your question! We do not have any minimum usage requirements on our rate plans. In regards to the rate plan term length, it will be in the title of the rate! So this rate, it's for 24-months. You can also see the rate specifics in the EFL document, or the Electricity Facts Label listed. Thank you - Kate
Answered by: Kate
Date published: 2019-02-27

Do I have direct energy

Asked by: Riveras
We can certainly assist in checking! If you could please utilize our online Live Chat feature, or contact us by phone at 1-888-305-3828 we can better assist you. Thanks! -Kate
Answered by: Kate
Date published: 2019-02-27

Do you service the woodlands area if so what do I need to get started?

Asked by: Sheila Williams
Good Morning Sheila, thank you for reaching out with your question! When you locate a rate that you would like, if you select the green "Order Now" button you will be prompted to enter in your entire service address information, which will let you know if we service your area or not. From there, you would proceed by filling out the enrollment application! Thank you - Kate
Answered by: Kate
Date published: 2019-02-27

Is this plan prepaid or contract

Asked by: sexymomma4116
Good Morning! At this time we are not offering any prepaid products with Direct Energy, so this rate plan is a contracted fixed price product that you would receive monthly statements. Thank you! -Kate
Answered by: Kate
Date published: 2019-02-27

Am your customer before using pre paid is it possible for me to switch

Asked by: Easy
Definitely! You may always fill out an enrollment application for a postpaid product and switch from a prepaid product. Should you have any questions, please reach out to us online using our Live Chat feature, or you may also call us by phone. Thanks! - Kate
Answered by: Kate
Date published: 2019-02-26

The free weekend dose it come with free night too or no ?

Asked by: Joseph
This is a great question Joseph, thank you for reaching out to us. The Weekends on Command rate plan is only a Free Weekend product and does not include free nights. If you're looking for more of a breakdown of the rate specifics, you should see a document call the EFL, or Electricity Facts Label, where you can see the designated free period and corresponding charges. Thank you! - Kate
Answered by: Kate
Date published: 2019-02-26
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