Weekends on Command 24

  • Free weekend electricity from Friday at 6 PM to Sunday at 11:59 PM*
  • Receive an Echo Dot when you sign up!
12.4¢ /kWh
Weekends on Command 24 is rated 4.0 out of 5 by 1.
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Showing rate for: Houston
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What is an Amazon Echo?

Amazon Echo devices are voice-controlled speakers designed entirely around voice – it's always ready, hands-free and fast.

Alexa is the brain behind Amazon Echo – just ask Alexa to play your favorite playlist, set a timer while cooking, switch your lights on and off, change your homes temperature, or even check your weather. Just with your voice.

Now you can even interact with Direct Energy.

Why Our Direct Energy Skill Is Different

Alexa is Amazon's voice assistant. Now you can perform tasks without lifting a finger.

Direct Energy's Skill on the Alexa platform enables you to ask Direct Energy to check your account balance, pay your bill, refer your friends, and manage your weekly and monthly energy usage. It connects to your Direct Energy MyAccount to give you the accurate answers you need.

Make a Payment

Check Your Balance

Refer A Friend

Manage Your Usage

What Can Alexa Do with Direct Energy?

We've taught Alexa a few actions so you can interact with us.

"Alexa, ask Direct Energy when my bill is due."
"Alexa, ask Direct Energy how much I owe."
"Alexa, ask Direct Energy to pay my bill."
"Alexa, ask Direct Energy for my weekly usage."
"Alexa, ask Direct Energy for my monthly usage."
"Alexa, ask Direct Energy for my yearly usage."
"Alexa, ask Direct Energy for my most used appliance."
"Alexa, ask Direct Energy for my Refer-a-Friend code."
"Alexa, ask Direct Energy about the company."

Get More Control

Have a Hive Smart Thermostat? Now take even more control of your energy usage by enabling the Hive Alexa skill to lower and raise your temperature through your device.

Make Smarter, More Informed Choices

Our energy usage insights tools help you see, understand, and manage how you use energy in your home. Helping make sense of your charges, and enable you to lower your usage, saving you money. We really are the energy company that wants you to use less of what we sell.

Now, you can ask Alexa what your weekly and monthly usage trends will be by asking "Alexa, ask Direct Energy about my weekly usage?" Learn how to best ask Alexa about your usage insights.

How to Link Your Online Account Manager to the Direct Energy Skill

Get your Amazon Echo or Echo Dot and plug it in.
Create your login for Direct Energy's Online Account Manager
Download the Alexa app, search "Direct Energy" and tap enable. See our Skill terms and conditions.

Help and Advice

Who is Alexa and what is an Alexa skill?

Alexa is Amazon's voice service, accessed through the Echo Dot.

Alexa skills are voice-driven capabilities that work like apps. You can enable and disable skills, using the Alexa app or a web browser, in the same way that you install and uninstall apps on your smart phone or tablet. You can add Alexa skills to your Echo to bring products and services like Direct Energy to life.

How does the Echo Dot work?

When you want to use Echo Dot, simply say the wake word, "Alexa," and the Echo Dot lights up and streams audio to the cloud, where the Alexa Voice Service is leveraged to recognize and respond to your request instantly.

Where can I find the Direct Energy skill?

You can find the Direct Energy skill on the Amazon Alexa app, as well as on amazon.com, ready to be enabled.

How do I set up the Direct Energy Skill?

To set up the Direct Energy Skill, you will need to download the Alexa App, create a Direct Energy Account (if you do not have one already) and add the Direct Energy Skill. For more information on setup please visit: www.directenergy.com/alexa-skills. There is an instructional sheet insert in the package that will also walk you through the process.

How does the Direct Energy Skill help me manage my account?

Direct Energy's Skill on the Alexa platform enables you to ask Direct Energy to check your account balance, pay your bill, refer your friends, and manage your weekly, monthly and yearly usage.

Is Wi-Fi required when using Alexa and the Echo Dot?

Yes, Wi-Fi is required when using Alexa and the Echo Dot.

Does the Echo Dot work together with the Echo?

Yes, the Echo Dot will work with all other Echo devices in your home.

Does the Echo Dot work with my Hive?

Yes. You can connect compatible smart home devices to Alexa using Alexa smart home skills. See https://www.amazon.com/alexasmarthome for compatible smart home devices.

What do I get with the Direct Energy skill?

You can have Alexa ask Direct Energy for the following:

"Alexa, ask Direct Energy...

  • ...Bill due date
  • …What’s my balance?
  • …make a payment
  • …how much was my last bill
  • …what is my [weekly, monthly, or yearly] usage.”
  • …which of my appliances is using the most energy
  • …which appliance I used the most in [date]
  • …Info about the Company
  • …what is my Refer A Friend code

Can I turn off the microphone on Echo Dot?

Yes, you can turn off the microphone of Amazon Echo by pushing the microphone on/off button on the top of your device. When the microphone on/off button turns red, the microphone is off. The device will not respond to the wake word, nor respond to the action button, until you reactivate the microphone by pushing the microphone on/off button again. Even when the device's microphone is off, Amazon Echo will still respond to requests you make through your remote.

How does Alexa work with smart home devices?

Alexa enables you to control and check the status of a variety of smart home devices, such as lights, outlets, cameras and thermostats. See compatible smart home devices .

You can connect compatible smart home devices to Alexa using Alexa smart home skills. You can also directly connect certain smart home devices to Echo Plus using its built-in smart home hub. We may receive information about smart home devices you connect to Alexa, such as device type, name, features, and status. We may automatically update the firmware for certain devices on behalf of the applicable manufacturer.

My Echo Dot stopped working! What do I do?

Contact Amazon's customer service, and they'll be more than happy to assist you.

Have more questions? Check out more FAQs here.

*Offer valid for new residential customers in Texas only. Provisioned smart meter required. If you cancel your plan early there's a fee of $135. This plan does not have a Device Recovery Fee.

**Use of the Direct Energy skill on Amazon's Alexa Service (the "Skill") is conditioned upon your acceptance of our Terms and Conditions. Please read all applicable rules, policies, and terms including those with Amazon.com ("Amazon"). Use of the Skill is voluntary. By installing the Skill, you are authorizing Direct Energy to share your account information with Amazon to fulfill your request, which will then go through the internet to your Alexa-enabled device. It's possible that your interactions with the Skill may be recorded. Consult your agreements with Amazon to learn more. Amazon, Echo, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. To utilize all features of the Echo Dot, you will need an 'always on' Wi-Fi internet service. The Echo Dot is provided by Direct Energy, Amazon is not a sponsor of this energy plan offer.

Reviews

Rated 4 out of 5 by from Phenomenal Plan I bought this plan several months and I could not be happier about the rates and the service. Thank you for the service.
Date published: 2018-06-15
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Questions & Answers

How does free weekend work or get calculated?

Asked by: CarlTaylor55
The Free Weekend time frame begins on Fridays at 6:00 p.m. and ends on Sundays at 11:59 p.m.. So, any usage utilized during those hours, is credited back on the billing statement each month. Please let us know if there are any additional questions we may help with regarding the free weekends plans.
Answered by: Adaline
Date published: 2018-07-10

I was wondering do you offer anything lower then 12.4, my average usage is around 1,800 kwh. I will be a new customer.

Asked by: ronnie
Hi, Ronnie. We appreciate you reaching out to our team with your question. At this time the lowest Free Weekends rate for your zip code is the 12.4 cents/kwh. However, we do have lower regular rates available. Please feel free to Live Chat Team available Monday-Friday from 8:00 a.m.-5:00 p.m. for assistance with any additional questions. Have a great day!
Answered by: Adaline
Date published: 2018-07-10

The quote of $0.124/kWh + Free weekends. Does that price include all charges (ie Usage Charge, Delivery Charge, everything)?

Asked by: Erock
Hi, Erock. That price is the average rate based on a 2,000 kWh usage and does include all charges. Please let us know if we may help with any additional questions. Enjoy your day!
Answered by: Adaline
Date published: 2018-07-10

If my average total usage is 2,000 kWh, and weekend is 600 kWh. Your rate of 13.3cents x 1400 + base charge + PUC + GRR + sale tax will be my total bill for the month. Am I correct on your free weekend plan?

Asked by: JerryS
Hi, JerryS. Thank you for taking the time to reach out to us with your question. The breakdown that you have provided is the basic structure of how the free weekends plan works. If you would like more information please feel free to reach out to us at dedigitalcare@directenergy.com for additional assistance. Enjoy your day!
Answered by: Adaline
Date published: 2018-07-02

what is eco dot?

Asked by: Theresa Anne
Hi, Theresa Anne! The Echo Dot is a smart speaker developed by Amazon.com that can be utilized in your home. The great thing about having this product in your home is that the Direct Energy's Skill on the Alexa platform enables you to ask Direct Energy to check your account balance, pay your bill, refer your friends, and manage your weekly and monthly energy usage. It connects to your Direct Energy MyAccount to give you the accurate answers you need. Please feel free to reach out to us at dedigitalcare@directenergy.com with any other questions you may have regarding service. Thank you!
Answered by: Adaline
Date published: 2018-07-02

Is that 12.1 cents the used kwh only, in other words, there are no weekend kwh charged on here or averaged out on here? Does this include any fees such as Oncor delivery, taxes, etc.? How long is the contract for each residential home?

Asked by: Christina
Hi, Christina. The 12.1 cents/kwh is an average based on a 2,000 kilowatt usage. The weekends are completely free and that rate does include the Oncor delivery fees, taxes, etc. The contract for the Weekends on Command 24 is 24 months. Please feel free to reach out with any other questions. Enjoy your day!
Answered by: Adaline
Date published: 2018-07-02

I just renewed my plan on 6/20 and it said I would receive info about the Echo Dot. I have not received anything. Will it automatically be shipped to me?

Asked by: katieo
Thank you for reaching out to us today! The Echo Dot is automatically shipped to you as part of the plan. For more information specific to when you will receive that item please feel free to email us at dedigitalcare@directenergy.com with the account number, telephone number, and full service address. Thank you!
Answered by: Adaline
Date published: 2018-06-27

is this plan based on 1000kwh or 2000. and is it a fixed rate?

Asked by: Jeremy
Hi, Jeremy. The rate plans shown are an average rate based on a 2,000 kWh usage. To see the specific breakdown and pricing information for both 500 kWh and 1,000 kWh please simply select on the EFL link directly below the Order Now option. If there are any additional questions we may help with please feel free to reach out! Thank you.
Answered by: Adaline
Date published: 2018-06-27
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