Weekends on Command 24

  • Lock in a fixed electricity rate for two years.
  • Free weekend electricity from Friday at 6 PM to Sunday at 11:59 PM*
  • Receive the all-new Echo Dot when you sign up!
12.9¢ /kWh
Weekends on Command 24 is rated 3.0 out of 5 by 46.
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Showing rate for: Houston
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What is an Amazon Echo?

Amazon Echo devices are voice-controlled speakers designed entirely around voice – it's always ready, hands-free and fast.

Alexa is the brain behind Amazon Echo – just ask Alexa to play your favorite playlist, set a timer while cooking, switch your lights on and off, change your homes temperature, or even check your weather. Just with your voice.

Now you can even interact with Direct Energy.

Why Our Direct Energy Skill Is Different

Alexa is Amazon's voice assistant. Now you can perform tasks without lifting a finger.

Direct Energy's Skill on the Alexa platform enables you to ask Direct Energy to check your account balance, pay your bill, refer your friends, and manage your weekly and monthly energy usage. It connects to your Direct Energy Online Account Manager to give you the accurate answers you need.

Make a Payment

Check Your Balance

Refer A Friend

Manage Your Usage

What Can Alexa Do with Direct Energy?

We've taught Alexa a few actions so you can interact with us.

"Alexa, ask Direct Energy when my bill is due."
"Alexa, ask Direct Energy how much I owe."
"Alexa, ask Direct Energy to pay my bill."
"Alexa, ask Direct Energy for my weekly usage."
"Alexa, ask Direct Energy for my monthly usage."
"Alexa, ask Direct Energy for my yearly usage."
"Alexa, ask Direct Energy for my most used appliance."
"Alexa, ask Direct Energy for my Refer-a-Friend code."
"Alexa, ask Direct Energy about the company."

Get More Control

Have a Hive Smart Thermostat? Now take even more control of your energy usage by enabling the Hive Alexa skill to lower and raise your temperature through your device.

Make Smarter, More Informed Choices

Our energy usage insights tools help you see, understand, and manage how you use energy in your home. Helping make sense of your charges, and enable you to lower your usage, saving you money. We really are the energy company that wants you to use less of what we sell.

Now, you can ask Alexa what your weekly and monthly usage trends will be by asking "Alexa, ask Direct Energy about my weekly usage?" Learn how to best ask Alexa about your usage insights.

How to Link Your Online Account Manager to the Direct Energy Skill

Get your Amazon Echo or Echo Dot and plug it in.
Create your login for Direct Energy's Online Account Manager
Download the Alexa app, search "Direct Energy" and tap enable. See our Skill terms and conditions.

Help and Advice

Who is Alexa and what is an Alexa skill?

Alexa is Amazon's voice service, accessed through the Echo Dot.

Alexa skills are voice-driven capabilities that work like apps. You can enable and disable skills, using the Alexa app or a web browser, in the same way that you install and uninstall apps on your smart phone or tablet. You can add Alexa skills to your Echo to bring products and services like Direct Energy to life.

How does the Echo Dot work?

When you want to use Echo Dot, simply say the wake word, "Alexa," and the Echo Dot lights up and streams audio to the cloud, where the Alexa Voice Service is leveraged to recognize and respond to your request instantly.

Where can I find the Direct Energy skill?

You can find the Direct Energy skill on the Amazon Alexa app, as well as on amazon.com, ready to be enabled.

How do I set up the Direct Energy Skill?

To set up the Direct Energy Skill, you will need to download the Alexa App, create a Direct Energy Account (if you do not have one already) and add the Direct Energy Skill. For more information on setup please visit: www.directenergy.com/alexa-skills. There is an instructional sheet insert in the package that will also walk you through the process.

How does the Direct Energy Skill help me manage my account?

Direct Energy's Skill on the Alexa platform enables you to ask Direct Energy to check your account balance, pay your bill, refer your friends, and manage your weekly, monthly and yearly usage.

Is Wi-Fi required when using Alexa and the Echo Dot?

Yes, Wi-Fi is required when using Alexa and the Echo Dot.

Does the Echo Dot work together with the Echo?

Yes, the Echo Dot will work with all other Echo devices in your home.

Does the Echo Dot work with my Hive?

Yes. You can connect compatible smart home devices to Alexa using Alexa smart home skills. See https://www.amazon.com/alexasmarthome for compatible smart home devices.

What do I get with the Direct Energy skill?

You can have Alexa ask Direct Energy for the following:

"Alexa, ask Direct Energy...

  • ...Bill due date
  • …What’s my balance?
  • …make a payment
  • …how much was my last bill
  • …what is my [weekly, monthly, or yearly] usage.”
  • …which of my appliances is using the most energy
  • …which appliance I used the most in [date]
  • …Info about the Company
  • …what is my Refer A Friend code

Can I turn off the microphone on Echo Dot?

Yes, you can turn off the microphone of Amazon Echo by pushing the microphone on/off button on the top of your device. When the microphone on/off button turns red, the microphone is off. The device will not respond to the wake word, nor respond to the action button, until you reactivate the microphone by pushing the microphone on/off button again. Even when the device's microphone is off, Amazon Echo will still respond to requests you make through your remote.

How does Alexa work with smart home devices?

Alexa enables you to control and check the status of a variety of smart home devices, such as lights, outlets, cameras and thermostats. See compatible smart home devices .

You can connect compatible smart home devices to Alexa using Alexa smart home skills. You can also directly connect certain smart home devices to Echo Plus using its built-in smart home hub. We may receive information about smart home devices you connect to Alexa, such as device type, name, features, and status. We may automatically update the firmware for certain devices on behalf of the applicable manufacturer.

My Echo Dot stopped working! What do I do?

Contact Amazon's customer service, and they'll be more than happy to assist you.

Have more questions? Check out more FAQs here.

*Offer valid for new residential customers in Texas only. Provisioned smart meter required. If you cancel your plan early there's a fee of $135. This plan does not have a Device Recovery Fee. Allow 4-6 weeks for your Echo Dot to arrive.

**Use of the Direct Energy skill on Amazon's Alexa Service (the "Skill") is conditioned upon your acceptance of our Terms and Conditions. Please read all applicable rules, policies, and terms including those with Amazon.com ("Amazon"). Use of the Skill is voluntary. By installing the Skill, you are authorizing Direct Energy to share your account information with Amazon to fulfill your request, which will then go through the internet to your Alexa-enabled device. It's possible that your interactions with the Skill may be recorded. Consult your agreements with Amazon to learn more. Amazon, Echo, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. To utilize all features of the Echo Dot, you will need an 'always on' Wi-Fi internet service. The Echo Dot is provided by Direct Energy, Amazon is not a sponsor of this energy plan offer.

Reviews

Rated 1 out of 5 by from Its horrible I honestly regret moving my bill is way to high before I was on a prepaid plan with another company and I was paying way cheaper with the same amount energy I am using now and thatz cuz they didnt offer me free weekends it was still cheaper now i am trying to figure out how to pay me bill because you are charging way too me. If my bills continue like this I may need to end up paying to get out of my contract and go back to the company I was with. I really hate being here I truly regret leaving the other company.
Date published: 2018-08-05
Rated 1 out of 5 by from Worst Plan I’m sorry I ever changed plans. My bill is double what is was with my old company.
Date published: 2018-07-31
Rated 2 out of 5 by from Good plan but more expensive The transition to this power plan was very seemless but that was possibily the only thing that easy. The Echo Dot is nice but I'll be honest I never use it to look up information. My biggest problem with this plan is the advertising is deceptive. Quite a few companies have a free weekends plan but this is the only that was advertised saying 100 free days of power (referring to the weekends you would have). My other problem with this plan is the customer service. After 4 different calls about the same issue I didn't actually solve my problem.
Date published: 2018-10-13
Rated 1 out of 5 by from The worse plan I ever had. I bought this energy plan 2 months ago and my bills have never been this high. I am thinking about going back to Ambit and paying to break my plan.
Date published: 2018-08-11
Rated 1 out of 5 by from Worst plan ever! There is nothing, i repeat nothing good about this plan! I recently switched and my bill was twice as much as before even after they said they gave free weekends. You end up paying over .16 kwh for this plan so you end up with a higher bill and no free weekends. I am switching back after only a month. They never even sent me a bill and when i called they told me i was set up for paperless billing which i never signed up for.
Date published: 2018-09-01
Rated 4 out of 5 by from This one is the best Got this plan 2 months ago and it's not bad. I like the weekends that are free
Date published: 2018-08-01
Rated 2 out of 5 by from Beware: Two identical plans, 1 with dot, 1 without I bought the free weekend plan a few months ago because I wanted the free weekend plan and the echo dot. I never received the Echo Dot and when I contacted direct energy they said I signed up for the weekend plan that does not have the echo dot. They said that there was no difference between the plans. So make sure you pick the plan with the advertised Echo Dot, because if you pick the exact plan without the advertised Echo Dot, you are not getting it. Wish someone told me this when I was signing up.
Date published: 2018-09-26
Rated 3 out of 5 by from Energy Plan Great plan I like the free weekends and the perks like the ability to save on your monthly bill
Date published: 2018-08-31
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Questions & Answers

what are the kilowatt price

Asked by: Devon
The price per kwh or Kilowatt would be determined by the rate that is available in your area and the Utility that services your meter. Once you put in your full address and zip code, you should be able to select the EFL or Electricity Facts Label to see all the breakdown of the rate plan and the price per kwh. Thanks! - Kate
Answered by: Kate
Date published: 2018-09-04

Can't change name and address and also social security number

Asked by: Brenda
We're sorry to hear about this! Are you already an existing customer of ours, or trying to enroll? If you are an existing customer, we would recommend contacting us by phone to resolve your concerns. If you are trying to do a new enrollment online and if the boxes are grayed out, we would recommend clearing your cache, cookies and browser history from your internet browser. This should clear any boxes that are pre-populating. Thanks! - Kate
Answered by: Kate
Date published: 2018-09-04

Cant change name and address and social security number

Asked by: Brenda
We'd be happy to help! Are you already an existing customer of ours, or trying to enroll? If you are an existing customer, we would recommend contacting us by phone to resolve your concerns. If you are trying to do a new enrollment online and if the boxes are grayed out, we would recommend clearing your cache, cookies and browser history from your internet browser. This should clear any boxes that are pre-populating. Thanks! - Kate
Answered by: Kate
Date published: 2018-09-04

What's an echo dot?

Asked by: captmarv
Great question! An Amazon Echo (shortened and referred to as Echo) is a brand of smart speakers developed by Amazon.com. The devices connect to the voice-controlled intelligent personal assistant service Alexa, which responds to the name "Alexa".
Answered by: Kate
Date published: 2018-09-04

We have the free weekend plan and the plan info shows "Free weekend electricity from Friday at 6 PM to Sunday at 11:59 PM." Can you tell me what time-zone is used for determining when the weekend starts and stops? Thanks, Peggy Milligan

Asked by: pm65
Wonderful question! It's based on your specific time zone or the zone associated with your Electricity Meter! Feel free to contact us by Live Chat, phone or email if you have more questions! Thanks - Kate
Answered by: Kate
Date published: 2018-08-17

what is the provisioned smart meter?

Asked by: kimberly
A Smart Meter reads your usage in more detail than a conventional meter. The advanced meter communicates usage information via radio frequency back to the local utility for monitoring and billing purposes, called telemeter, so your meter does not need to physically be read by a technician. This helps us determine the difference between your Weekday usage and Weekend usage so we can bill you properly and provide the full credit for the designated free usage periods. Thanks! - Kate
Answered by: Kate
Date published: 2018-08-17

Command 24 is this a fixed rate.... if not what is the kilowatt rate for under 1000 watts 

Asked by: Shane
The Weekends on Command 24 is a fixed rate! The full details are in the EFL or Electricity Facts Label associated with the rate plan. Once you enter your full address details you can see the rate applicable to your area. The EFL document should show you the average pricing for 500, 1,000 and 2,000/kwh usage! Thanks - Kate
Answered by: Kate
Date published: 2018-08-17

what is the delivery charge?

Asked by: brett
The Delivery Charge is set by the utility for the delivery of the service. The Delivery Charge is a mix of usage-based fees as well as standard monthly fees. These fees are passed through to you without markup from your local utility. They cover the cost for maintaining the wires and for distributing your electricity. For the League City area, CenterPoint charges $5.47 per month (which is like a Customer Charge) and 3.871 cents/kwh used. Keep in mind that because this is a Free Weekends product, you are only charged for what you use during the weekdays! Thanks - Kate
Answered by: Kate
Date published: 2018-08-17
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