Weekends on Command 24

  • Free weekend electricity from Friday at 6 PM to Sunday at 11:59 PM*
  • Receive an Echo Dot when you sign up!
11.9¢ /kWh
Weekends on Command 24 is rated 2.9 out of 5 by 8.
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Showing rate for: Houston
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What is an Amazon Echo?

Amazon Echo devices are voice-controlled speakers designed entirely around voice – it's always ready, hands-free and fast.

Alexa is the brain behind Amazon Echo – just ask Alexa to play your favorite playlist, set a timer while cooking, switch your lights on and off, change your homes temperature, or even check your weather. Just with your voice.

Now you can even interact with Direct Energy.

Why Our Direct Energy Skill Is Different

Alexa is Amazon's voice assistant. Now you can perform tasks without lifting a finger.

Direct Energy's Skill on the Alexa platform enables you to ask Direct Energy to check your account balance, pay your bill, refer your friends, and manage your weekly and monthly energy usage. It connects to your Direct Energy Online Account Manager to give you the accurate answers you need.

Make a Payment

Check Your Balance

Refer A Friend

Manage Your Usage

What Can Alexa Do with Direct Energy?

We've taught Alexa a few actions so you can interact with us.

"Alexa, ask Direct Energy when my bill is due."
"Alexa, ask Direct Energy how much I owe."
"Alexa, ask Direct Energy to pay my bill."
"Alexa, ask Direct Energy for my weekly usage."
"Alexa, ask Direct Energy for my monthly usage."
"Alexa, ask Direct Energy for my yearly usage."
"Alexa, ask Direct Energy for my most used appliance."
"Alexa, ask Direct Energy for my Refer-a-Friend code."
"Alexa, ask Direct Energy about the company."

Get More Control

Have a Hive Smart Thermostat? Now take even more control of your energy usage by enabling the Hive Alexa skill to lower and raise your temperature through your device.

Make Smarter, More Informed Choices

Our energy usage insights tools help you see, understand, and manage how you use energy in your home. Helping make sense of your charges, and enable you to lower your usage, saving you money. We really are the energy company that wants you to use less of what we sell.

Now, you can ask Alexa what your weekly and monthly usage trends will be by asking "Alexa, ask Direct Energy about my weekly usage?" Learn how to best ask Alexa about your usage insights.

How to Link Your Online Account Manager to the Direct Energy Skill

Get your Amazon Echo or Echo Dot and plug it in.
Create your login for Direct Energy's Online Account Manager
Download the Alexa app, search "Direct Energy" and tap enable. See our Skill terms and conditions.

Help and Advice

Who is Alexa and what is an Alexa skill?

Alexa is Amazon's voice service, accessed through the Echo Dot.

Alexa skills are voice-driven capabilities that work like apps. You can enable and disable skills, using the Alexa app or a web browser, in the same way that you install and uninstall apps on your smart phone or tablet. You can add Alexa skills to your Echo to bring products and services like Direct Energy to life.

How does the Echo Dot work?

When you want to use Echo Dot, simply say the wake word, "Alexa," and the Echo Dot lights up and streams audio to the cloud, where the Alexa Voice Service is leveraged to recognize and respond to your request instantly.

Where can I find the Direct Energy skill?

You can find the Direct Energy skill on the Amazon Alexa app, as well as on amazon.com, ready to be enabled.

How do I set up the Direct Energy Skill?

To set up the Direct Energy Skill, you will need to download the Alexa App, create a Direct Energy Account (if you do not have one already) and add the Direct Energy Skill. For more information on setup please visit: www.directenergy.com/alexa-skills. There is an instructional sheet insert in the package that will also walk you through the process.

How does the Direct Energy Skill help me manage my account?

Direct Energy's Skill on the Alexa platform enables you to ask Direct Energy to check your account balance, pay your bill, refer your friends, and manage your weekly, monthly and yearly usage.

Is Wi-Fi required when using Alexa and the Echo Dot?

Yes, Wi-Fi is required when using Alexa and the Echo Dot.

Does the Echo Dot work together with the Echo?

Yes, the Echo Dot will work with all other Echo devices in your home.

Does the Echo Dot work with my Hive?

Yes. You can connect compatible smart home devices to Alexa using Alexa smart home skills. See https://www.amazon.com/alexasmarthome for compatible smart home devices.

What do I get with the Direct Energy skill?

You can have Alexa ask Direct Energy for the following:

"Alexa, ask Direct Energy...

  • ...Bill due date
  • …What’s my balance?
  • …make a payment
  • …how much was my last bill
  • …what is my [weekly, monthly, or yearly] usage.”
  • …which of my appliances is using the most energy
  • …which appliance I used the most in [date]
  • …Info about the Company
  • …what is my Refer A Friend code

Can I turn off the microphone on Echo Dot?

Yes, you can turn off the microphone of Amazon Echo by pushing the microphone on/off button on the top of your device. When the microphone on/off button turns red, the microphone is off. The device will not respond to the wake word, nor respond to the action button, until you reactivate the microphone by pushing the microphone on/off button again. Even when the device's microphone is off, Amazon Echo will still respond to requests you make through your remote.

How does Alexa work with smart home devices?

Alexa enables you to control and check the status of a variety of smart home devices, such as lights, outlets, cameras and thermostats. See compatible smart home devices .

You can connect compatible smart home devices to Alexa using Alexa smart home skills. You can also directly connect certain smart home devices to Echo Plus using its built-in smart home hub. We may receive information about smart home devices you connect to Alexa, such as device type, name, features, and status. We may automatically update the firmware for certain devices on behalf of the applicable manufacturer.

My Echo Dot stopped working! What do I do?

Contact Amazon's customer service, and they'll be more than happy to assist you.

Have more questions? Check out more FAQs here.

*Offer valid for new residential customers in Texas only. Provisioned smart meter required. If you cancel your plan early there's a fee of $135. This plan does not have a Device Recovery Fee. Allow 4-6 weeks for your Echo Dot to arrive.

**Use of the Direct Energy skill on Amazon's Alexa Service (the "Skill") is conditioned upon your acceptance of our Terms and Conditions. Please read all applicable rules, policies, and terms including those with Amazon.com ("Amazon"). Use of the Skill is voluntary. By installing the Skill, you are authorizing Direct Energy to share your account information with Amazon to fulfill your request, which will then go through the internet to your Alexa-enabled device. It's possible that your interactions with the Skill may be recorded. Consult your agreements with Amazon to learn more. Amazon, Echo, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. To utilize all features of the Echo Dot, you will need an 'always on' Wi-Fi internet service. The Echo Dot is provided by Direct Energy, Amazon is not a sponsor of this energy plan offer.

Reviews

Rated 5 out of 5 by from Life-saver Plan This plan is a life-saver, especially through the Texas summers. Since we're both at home on the weekends and naturally have more activities going on, this plan has saved us from those budget-breaking bills we had before. Thank you!
Date published: 2018-08-15
Rated 1 out of 5 by from Its horrible I honestly regret moving my bill is way to high before I was on a prepaid plan with another company and I was paying way cheaper with the same amount energy I am using now and thatz cuz they didnt offer me free weekends it was still cheaper now i am trying to figure out how to pay me bill because you are charging way too me. If my bills continue like this I may need to end up paying to get out of my contract and go back to the company I was with. I really hate being here I truly regret leaving the other company.
Date published: 2018-08-05
Rated 1 out of 5 by from Worst Plan I’m sorry I ever changed plans. My bill is double what is was with my old company.
Date published: 2018-07-31
Rated 5 out of 5 by from Best Energy Plan EVER!!! I bought this plan two months ago and it's the best decision I've made in a long time. I LOVE the free weekends!
Date published: 2018-07-24
Rated 1 out of 5 by from The worse plan I ever had. I bought this energy plan 2 months ago and my bills have never been this high. I am thinking about going back to Ambit and paying to break my plan.
Date published: 2018-08-11
Rated 4 out of 5 by from This one is the best Got this plan 2 months ago and it's not bad. I like the weekends that are free
Date published: 2018-08-01
Rated 4 out of 5 by from Phenomenal Plan I bought this plan several months and I could not be happier about the rates and the service. Thank you for the service.
Date published: 2018-06-15
Rated 2 out of 5 by from Expensive Plan! No Savings!!! I started with Direct Energy in June. My electricity bills are through the roof!!
Date published: 2018-08-13
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Questions & Answers

If I switch to you Direct, still under contract with my other company, do you help pay the cancellation fee as other companies do? 

Asked by: John R
Hi, John! Unfortunately, at this time we do not have the option available to assist with cancellation penalties from other companies. Please let us know if there are any additional questions. Have a good day!
Answered by: Adaline
Date published: 2018-08-01

hi is the free weekend plan 12 cent kw no matter the amount you use? are there any other fees associated with this plan?

Asked by: kbrown
Good Afternoon! Thank you for taking the time to reach out to us with your question. The price shown for the Free Weekend Plan 12 is an average rate based on a 2,000 kilowatt usage. For a further breakdown of the rate plan and fees included please click on the EFL link. Feel free to reach out to our Live Chat team that is available Monday-Friday 8:00 a.m.-5:00 p.m. for further assistance. Enjoy your day!
Answered by: Adaline
Date published: 2018-08-01

It is mentioned in an answer above that the free weekend plan is only for new customers. How long can I be a "new customer"? If there is a time limit, what happen after the introductory offer?

Asked by: Becky
Hi, Becky. I apologize for the confusion regarding available rates. We do have Free Weekend Rates available for existing customers as well. These are simply listed differently and would need to be selected through logging into your online account or by speaking with an agent during your renewal period. The renewal time frame is up to 60 days prior to the end date of your initial enrollment or current rate plan expiration date. Please let us know if there are any additional questions we may help with on the account.
Answered by: Adaline
Date published: 2018-08-01

on your billing is there also a pass thru charge ?

Asked by: jrc1
The rate plan shown is an average rate based on a 2,000 kilowatt usage and does include the delivery fees or pass thru charge assessed by the local utility. Please feel free to reach out if we may assist with any additional questions. Thank you!
Answered by: Adaline
Date published: 2018-08-01

How can I get the nos from

Asked by: Larry 12
Hi, Larry! That NOS form can be sent to you by visiting this link: https://www.directenergy.com/faqs/tx/signing-up/switch-holds/new-occupancy-statement-form
Answered by: Adaline
Date published: 2018-08-01

If ur kilo wats r 12.27 I live in Texas our heat is tremendous my bill is 230. How much will I be paying expeciallg on a fix income

Asked by: Judy16
Hi, Judy. Thank you for contacting us with your question. Unfortunately, we are not able to provide an exact billing amount. However, you can chat with us for a rough estimate on the billing based on the rate plan you are considering. We look forward to speaking with you soon.
Answered by: Adaline
Date published: 2018-08-01

When do I get my echo dot after signing up? 

Asked by: Gdd7637
Thank you for reaching out with your question! The Echo Dot is received within 4-6 weeks of the service start or plan start date. Please feel free to reach out to us with any additional questions in the future. Enjoy your day!
Answered by: Adaline
Date published: 2018-07-25

Hi, I am currently a Direct Energy customer, am I eligible for the free nights and weekends offer?

Asked by: ElizabethS
Hi, Elizabeth! Thank you for reaching out to our team. The rates listed online are currently for new customers only. However, we may have additional options available for you. Please feel free to Live Chat with us from the website Monday-Friday between the hours of 8:00 a.m.-5:00 p.m. for assistance! Thank you and have a great day!
Answered by: Adaline
Date published: 2018-07-25
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