Weekends on Command 24

  • Lock in a fixed electricity rate for two years.
  • Free weekend electricity from Friday at 6 PM to Sunday at 11:59 PM*
  • Receive the all-new Echo Dot when you sign up!
12.6¢ /kWh
Weekends on Command 24 is rated 3.1 out of 5 by 52.
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Showing rate for: Houston
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What is an Amazon Echo?

Amazon Echo devices are voice-controlled speakers designed entirely around voice – it's always ready, hands-free and fast.

Alexa is the brain behind Amazon Echo – just ask Alexa to play your favorite playlist, set a timer while cooking, switch your lights on and off, change your thermostat temperature, or even check your weather, just with your voice.

Now you can even interact with Direct Energy.

Energy at Your Command

Now you can manage your energy account without lifting a finger! With Direct Energy's Alexa Skill, you can ask Direct Energy to check your account balance, pay your bill, refer your friends, and manage your weekly and monthly energy usage. Get a usage breakdown from our insights tool to discover where you can conserve energy and save money.

Make a Payment

Check Your Balance

Refer A Friend

Manage Your Usage

What Can Alexa Do with Direct Energy?

We've taught Alexa a few actions so you can interact with us.

"Alexa, ask Direct Energy when my bill is due."
"Alexa, ask Direct Energy how much I owe."
"Alexa, ask Direct Energy to pay my bill."
"Alexa, ask Direct Energy for my weekly usage."
"Alexa, ask Direct Energy for my monthly usage."
"Alexa, ask Direct Energy for my yearly usage."
"Alexa, ask Direct Energy for my most used appliance."
"Alexa, ask Direct Energy for my Refer-a-Friend code."
"Alexa, ask Direct Energy about the company."

Get More Control

Have a Hive Smart Thermostat? Now take even more control of your energy usage by enabling the Hive Alexa skill to lower and raise your temperature through your device.

Make Smarter, More Informed Choices

Our energy usage insights tools help you see, understand, and manage how you use energy in your home, helping make sense of your charges and enabling you to lower your usage and save money. We really are the energy company that wants you to use less of what we sell.

Now, you can ask Alexa what your weekly and monthly usage trends will be by saying "Alexa, ask Direct Energy about my weekly usage."

How to Link Your Online Account Manager to the Direct Energy Skill

Get your Amazon Echo or Echo Dot and plug it in.
Create your login for Direct Energy's Online Account Manager
Download the Alexa app, search "Direct Energy" and tap enable. See our Skill terms and conditions.

Help and Advice

Who is Alexa and what is an Alexa skill?

Alexa is Amazon's voice service, accessed through the Echo Dot.

Alexa skills are voice-driven capabilities that work like apps. You can enable and disable skills, using the Alexa app or a web browser, in the same way that you install and uninstall apps on your smart phone or tablet. You can add Alexa skills to your Echo to bring products and services like Direct Energy to life.

How does the Echo Dot work?

When you want to use Echo Dot, simply say the wake word, "Alexa," and the Echo Dot lights up and streams audio to the cloud, where the Alexa Voice Service is leveraged to recognize and respond to your request instantly.

Where can I find the Direct Energy skill?

You can find the Direct Energy skill on the Amazon Alexa app, as well as on amazon.com, ready to be enabled.

How do I set up the Direct Energy Skill?

To set up the Direct Energy Skill, you will need to download the Alexa App, create a Direct Energy Account (if you do not have one already) and add the Direct Energy Skill. For more information on setup please visit: www.directenergy.com/alexa-skills. There is an instructional sheet insert in the package that will also walk you through the process.

How does the Direct Energy Skill help me manage my account?

Direct Energy's Skill on the Alexa platform enables you to ask Direct Energy to check your account balance, pay your bill, refer your friends, and manage your weekly, monthly and yearly usage.

Is Wi-Fi required when using Alexa and the Echo Dot?

Yes, Wi-Fi is required when using Alexa and the Echo Dot.

Does the Echo Dot work together with the Echo?

Yes, the Echo Dot will work with all other Echo devices in your home.

Does the Echo Dot work with my Hive?

Yes. You can connect compatible smart home devices to Alexa using Alexa smart home skills. See https://www.amazon.com/alexasmarthome for compatible smart home devices.

What do I get with the Direct Energy skill?

You can have Alexa ask Direct Energy for the following:

"Alexa, ask Direct Energy...

  • ...Bill due date
  • …What’s my balance?
  • …make a payment
  • …how much was my last bill
  • …what is my [weekly, monthly, or yearly] usage.”
  • …which of my appliances is using the most energy
  • …which appliance I used the most in [date]
  • …Info about the Company
  • …what is my Refer A Friend code

Can I turn off the microphone on Echo Dot?

Yes, you can turn off the microphone of Amazon Echo by pushing the microphone on/off button on the top of your device. When the microphone on/off button turns red, the microphone is off. The device will not respond to the wake word, nor respond to the action button, until you reactivate the microphone by pushing the microphone on/off button again. Even when the device's microphone is off, Amazon Echo will still respond to requests you make through your remote.

How does Alexa work with smart home devices?

Alexa enables you to control and check the status of a variety of smart home devices, such as lights, outlets, cameras and thermostats. See compatible smart home devices .

You can connect compatible smart home devices to Alexa using Alexa smart home skills. You can also directly connect certain smart home devices to Echo Plus using its built-in smart home hub. We may receive information about smart home devices you connect to Alexa, such as device type, name, features, and status. We may automatically update the firmware for certain devices on behalf of the applicable manufacturer.

My Echo Dot stopped working! What do I do?

Contact Amazon's customer service, and they'll be more than happy to assist you.

Have more questions? Check out more FAQs here.

*Offer valid for new residential customers in Texas only. Provisioned smart meter required. If you cancel your plan early there's a fee of $135. This plan does not have a Device Recovery Fee. Allow 4-6 weeks for your Echo Dot to arrive.

**Use of the Direct Energy skill on Amazon's Alexa Service (the "Skill") is conditioned upon your acceptance of our Terms and Conditions. Please read all applicable rules, policies, and terms including those with Amazon.com ("Amazon"). Use of the Skill is voluntary. By installing the Skill, you are authorizing Direct Energy to share your account information with Amazon to fulfill your request, which will then go through the internet to your Alexa-enabled device. It's possible that your interactions with the Skill may be recorded. Consult your agreements with Amazon to learn more. Amazon, Echo, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. To utilize all features of the Echo Dot, you will need an 'always on' Wi-Fi internet service. The Echo Dot is provided by Direct Energy, Amazon is not a sponsor of this energy plan offer.

Reviews

Rated 3 out of 5 by from Energy Plan Great plan I like the free weekends and the perks like the ability to save on your monthly bill
Date published: 2018-08-31
Rated 4 out of 5 by from Phenomenal Plan I bought this plan several months and I could not be happier about the rates and the service. Thank you for the service.
Date published: 2018-06-15
Rated 1 out of 5 by from Horrible company sad im stuck with them!!!! I just spent an hour on the phone with one of their customer service Representatives just to get told that i have to pay for their mistakes!!!! I suggest keep looking for a better company!!!!i had no choice when i signed up with them.and once im done with dealing with them i will never do it again!!!!
Date published: 2018-09-21
Rated 5 out of 5 by from Best Energy Plan EVER!!! I bought this plan two months ago and it's the best decision I've made in a long time. I LOVE the free weekends!
Date published: 2018-07-24
Rated 1 out of 5 by from Not too pleased I've not really noticed any savings over my last provider. In fact even with the "free weekends" my bill is actually higher that with my last provider! It just doesn't make sense!
Date published: 2018-10-13
Rated 2 out of 5 by from Expensive Plan! No Savings!!! I started with Direct Energy in June. My electricity bills are through the roof!!
Date published: 2018-08-13
Rated 4 out of 5 by from Good service with few down sides I’ve been with direct 2 months now and it’s an ok service, the bill just seems to fluctuate although I use just about the same amount of electricity each month.
Date published: 2018-08-29
Rated 1 out of 5 by from Bad service I bought this energy plant three months ago and my bills are too high I regret coming to the company picnic to cancel my contract
Date published: 2018-09-30
Rated 1 out of 5 by from Over charge No one is home all day. My house is empty cuz we haven’t really settled in but yet I manage to get a high bill
Date published: 2018-09-02
Rated 1 out of 5 by from Too expensive Free weekends dont help ! Dont believ on what they say ! Nothing like txu !
Date published: 2018-10-12
Rated 3 out of 5 by from No savings compared to previous provider So far high cost of weekdays offsets free weekends
Date published: 2018-09-15
Rated 4 out of 5 by from It is cool to have options I moved here from Oklahoma where I had only one electric company to choose from and there were never discounts offered. Having free weekends is something I look forward to. If only the graphs sent to show weekly usage could show the amount saved and the cost. That would help when budgeting the monthly bill and score you guys a solid 5 star rating.
Date published: 2018-09-29
Rated 1 out of 5 by from Dont sign up! My bill is higher now then ever, its not worth it!
Date published: 2018-08-29
Rated 3 out of 5 by from Being charged for weekend and Friday We are in our second month with DE. From the app, I see that we are paying more on Fridays than other days and it should be cheaper. Also this past week shows that I was charged for Friday and Saturday and not for Sunday and Monday. This is all very confusing.
Date published: 2018-09-14
Rated 5 out of 5 by from Life-saver Plan This plan is a life-saver, especially through the Texas summers. Since we're both at home on the weekends and naturally have more activities going on, this plan has saved us from those budget-breaking bills we had before. Thank you!
Date published: 2018-08-15
Rated 2 out of 5 by from Ummmm...confused Soo...i thought i was supposed to be getting free weekends ....my bill is still super high...wish I wouldnt have changed over to this company now...i know i don't use as much energy as it poats!!
Date published: 2018-09-28
Rated 5 out of 5 by from Best plan I ever had!! I've had this plan for two months now and I love it. My bills have been about the same each time so hopefully they stay that way. Will be back to give a yea update.
Date published: 2018-10-16
Rated 5 out of 5 by from LOVE THE SAVINGS I work on the weekends and knowing that my dogs are comfortable with temp or having a radio on and not having to pay for it makes me a happy camper
Date published: 2018-10-14
Rated 2 out of 5 by from I think I made a mistake Paid more last month than I ever have in 4 years. Free weekends don’t apply to Oncore charges. Wishing I wouldn’t have signed up for 2 years.
Date published: 2018-09-08
Rated 5 out of 5 by from Best plan I’m pleased with Directenergy they are an honest company and always do right by you. I’m glad I chose them
Date published: 2018-09-25
Rated 5 out of 5 by from The best experience as regarding Customer service I was paying too high and didn't even any promotion offer now i pay lower and get to enjoy free weekends
Date published: 2018-12-30
Rated 5 out of 5 by from Love energy plan Glad I changed light company treated fair the prices are great would recommend to friends and family
Date published: 2019-01-10
Rated 5 out of 5 by from Almost the best energy company I have had I brought this month ago I like it and will stay with y'all and I will glad when my bill goes down
Date published: 2018-10-06
Rated 5 out of 5 by from Excellent service Had a little hiccup with the start up. But once that got sorted out i have had no issues.
Date published: 2018-10-15
Rated 5 out of 5 by from One satisfied family We are very satisfied with the service the pricing in a course we love the free weekend
Date published: 2018-09-19
Rated 4 out of 5 by from Great energy company. Direct Energy is a great energy company,you guys do a wonderful job with customers.
Date published: 2018-08-26
Rated 5 out of 5 by from The best energy company I have experienced by far I'm very pleased with my plan it has been the cheapest I have had in a good while
Date published: 2018-09-16
Rated 2 out of 5 by from High prices The free weekends is nice but was not expecting my weeks to be so expensive.
Date published: 2019-01-02
Rated 5 out of 5 by from I love it! I can see the results and the credit. I love their break down of the usage
Date published: 2018-08-29
Rated 5 out of 5 by from I love this electric company This saves me so much money. I have a company that’s says what it promotes
Date published: 2018-12-31
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Questions & Answers

Looking for reasonable electricity provider 

Asked by: Chella
Sounds wonderful Chella! We would be happy to help answer any questions you might have about the company or our rates. If you want to, you may speak with us online using our Live Chat feature, or you may call or email us as well. Thank you! - Kate
Answered by: Kate
Date published: 2019-02-27

I have service with amigo if I wanted to switch to y'all what do I have to do and do y'all have free nights

Asked by: Leecee2015
Good Morning and thank you for your question! We would be happy to assist. If you want to switch services, you would just enroll with us online or by phone and we would automatically notify your existing supplier. In regard to your second question, we do have a free nights rate plan called Twelve Power Hour. If you have already enrolled, you may inquire about this rate plan by using our online Live Chat feature, or by calling us at 1-888-305-3828. Thank you! -Kate
Answered by: Kate
Date published: 2019-02-27

Is there a minimum fee for a month? I am looking at your plan with free weekends and free Eco. What is the length of the contract if I sign up?

Asked by: Mr Cushenberry
Good Morning, thank you for submitting your question! We do not have any minimum usage requirements on our rate plans. In regards to the rate plan term length, it will be in the title of the rate! So this rate, it's for 24-months. You can also see the rate specifics in the EFL document, or the Electricity Facts Label listed. Thank you - Kate
Answered by: Kate
Date published: 2019-02-27

Do I have direct energy

Asked by: Riveras
We can certainly assist in checking! If you could please utilize our online Live Chat feature, or contact us by phone at 1-888-305-3828 we can better assist you. Thanks! -Kate
Answered by: Kate
Date published: 2019-02-27

Do you service the woodlands area if so what do I need to get started?

Asked by: Sheila Williams
Good Morning Sheila, thank you for reaching out with your question! When you locate a rate that you would like, if you select the green "Order Now" button you will be prompted to enter in your entire service address information, which will let you know if we service your area or not. From there, you would proceed by filling out the enrollment application! Thank you - Kate
Answered by: Kate
Date published: 2019-02-27

Is this plan prepaid or contract

Asked by: sexymomma4116
Good Morning! At this time we are not offering any prepaid products with Direct Energy, so this rate plan is a contracted fixed price product that you would receive monthly statements. Thank you! -Kate
Answered by: Kate
Date published: 2019-02-27

Am your customer before using pre paid is it possible for me to switch

Asked by: Easy
Definitely! You may always fill out an enrollment application for a postpaid product and switch from a prepaid product. Should you have any questions, please reach out to us online using our Live Chat feature, or you may also call us by phone. Thanks! - Kate
Answered by: Kate
Date published: 2019-02-26

The free weekend dose it come with free night too or no ?

Asked by: Joseph
This is a great question Joseph, thank you for reaching out to us. The Weekends on Command rate plan is only a Free Weekend product and does not include free nights. If you're looking for more of a breakdown of the rate specifics, you should see a document call the EFL, or Electricity Facts Label, where you can see the designated free period and corresponding charges. Thank you! - Kate
Answered by: Kate
Date published: 2019-02-26
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