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Now you can enjoy the best of shopping and entertainment on us. Get up to 2 years of Amazon Prime membership with select plans*.

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*up to 2 years of Amazon Prime membership applies to the 24-month Live Brighter(R) Plus on us, Twelve Hour Power Plus on us, and Free Power Weekends Plus on us plans.

How Do I Redeem My Amazon Prime Membership Offer?

New customers who sign up for one of our 24-month "On Us" plans will have the opportunity to receive up to 2 years of Amazon Prime membership on us via two (2) 12-month Amazon Prime promo codes.

  • Enter your email: When you sign up for an "On Us" plan, make sure to use a valid email address. Direct Energy will use this email to send you your Amazon Prime membership code. The email you provide Direct Energy does not need to be associated with your Amazon.com account. The first code will be sent after your first bill is paid in full and on time, and the 2nd code will be sent at the end of the first year on the "On Us" plan.

  • Receive your Amazon Prime Membership Code:After your first bill is paid in full and on time, you'll receive an email with your Amazon Prime Membership code from Direct Energy. Make sure to check your spam folder if you don't see the email.

  • Enter code: Current Amazon Prime member: Enter the code provided and then select "Extend Your Prime Membership." Not An Amazon Prime member: Enter the code provided and then sign up for an account. While signing up, you will need to enter additional payment information to make any purchases.

How Do I Redeem My Amazon.com Gift Cards?

This incentive applies to the 24-month Live Brighter(R) Plus plan. Amazon digital gift cards will be issued in eight quarterly installments of $40.

  • Enter your email: When you sign up for 24-month Live Brighter(R) Plus plan, make sure to use a valid email address. It doesn't need to be associated with your Amazon.com account.

  • Receive Your Gift Cards: 50 days after your start date with us, you'll receive quarterly emails from Amazon.com where you can redeem your e-gift card. Make sure to check your spam folder if you don't see the email.

  • Redeem Your Gift Cards: From your redemption email, you can either add the e-gift card directly into your Amazon account or use the claim code.

See What Our Customers are Saying

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Tips on Shopping for Energy

What's In It for Me?

Energy choice means you can tailor your plan to your needs. Make sure to choose the plan that fits with your lifestyle and usage patterns.

Consider the Total Cost

The total cost of a plan has many factors, including your rate, usage and fees charged by your utility to deliver energy to your home.

What's Your Usage?

You can easily calculate your total energy cost by multiplying your usage by the rate. Check your past bills to see your historical usage.

Delivery Fees

Delivery fees are separate charges on your bill that come from your local utility to cover the cost of delivering energy to your home. Your utility may change these fees even if the energy rate from us is fixed.

What's Included in the Rate?

The rates above include your energy charge from Direct Energy, current delivery fees and other charges to cover the cost of energy delivery and service.

How to Sign Up

Signing up is easy! Just select your electricity plan and go through the online enrollment process. We'll take care of the rest.

Frequently Asked Questions

The rate includes your energy price per kilowatt-hour (kWh). The rate also includes charges that help deliver energy to your home, such as the base charge and delivery charges from your Transmission and Distribution Utility. Some of these charges are fixed and others depend on your usage. You can find your energy price per kWh and other charges in your EFL.

When you sign up for an electricity plan, you'll be able to choose the day you start service. You will usually be able to start service within seven business days.

You can sign up by clicking "SELECT PLAN" above. If you're moving to a new address, just use the address of your new home to fill out your service address information. If you're switching from another electricity provider, we'll them know about your switch.

*The Amazon Prime Membership ("Prime") offer is available on qualifying "On Us" plans only. You must have a valid email address to participate in the offer. You will receive a Prime Membership Promotional Code ("Promo Code") by email after your first full invoice payment. The Promo Code will cover the cost of your first Prime period for up to 12 months. If you are new to Amazon Prime, you will need to sign up during the redemption process. The second 12-month Promo Code will be sent no later than 2 months before the expiration of your first Promo Code. Prime has a value of $139/year. You must remain enrolled in the qualifying "On Us" plan, and your account must not be in arrears, pending cancellation, or inactive to receive each Promo Code. Offer subject to change. Prime is subject to Amazon Prime Terms and Conditions. Visit amazon.com/prime for more information. Your Amazon Prime membership automatically renews for the membership fee in effect at the time of renewal plus applicable taxes. Amazon Prime Membership Codes cannot be transferred or resold. Amazon.com, Inc. and its affiliates are not sponsors of this promotion. All Amazon ®, ™ & © are IP of Amazon.com, Inc. or its affiliates.

**Amazon.com ("Amazon") Digital Gift Card ("Card") incentive applies to Live Brighter(R) Plus, Twelve Hour Power Plus, and Free Power Weekends Plus plans. You will receive a total of $320 in Amazon Digital gift cards issued in eight quarterly installments of $40. You must have i) an Amazon account and ii) a valid e-mail address on file to receive your Amazon Digital gift cards. You will receive an email from Amazon every three months on how to apply your new Amazon Digital gift card to your Amazon account. Your first $40 Amazon Digital gift card will be sent to you after 50 continuous days of commodity service with Direct Energy and then every three months thereafter thru the end of the initial term of your Direct Energy contract, so long as your account remains in good standing with Direct Energy. This promotion will be forfeited if 1) this Direct Energy contract is terminated before the end of the initial term, for whatever reason and/or 2) if you change to a different Direct Energy plan before all Amazon Digital gift cards are awarded. Amazon is not a sponsor of this promotion. You will be responsible for all applicable taxes. Except as required by law, Amazon cards cannot be transferred for value or redeemed for cash. Cards may be used only for purchases of eligible goods on Amazon or certain of its affiliated websites. Restrictions apply. For complete terms and conditions, see www.amazon.com/gc-legal. Cards are issued by ACI Gift Cards, Inc., a Washington corporation. All Amazon trademarks and copyrights are property of Amazon.com or its affiliates. No expiration date or service fees apply.

§§Flat bill rate applicable up to 2,000 kWh a month. See your terms of service for more information.

§Offer valid for new residential customers in Texas only. Provisioned smart meter required. Free power begins on Fridays at 6:00 PM and ends Sunday at 11:59 PM. Terms and Conditions apply.

100% renewable energy plans are supported 100% by Renewable Energy Certificates (RECs) that are purchased and retired in an amount sufficient to match your annual consumption. RECs are a tradeable, non-tangible energy commodity in the United States that represents proof that 1 megawatt-hour (MWh) of electricity was generated from an eligible renewable energy resource like biomass, hydro, solar or wind. Please see your Terms of Service for more information.

^Offer valid for new residential customers in Texas only. Free nights last from 9:00 PM to 9:00 AM. Provisioned smart meter required. Certain eligibility requirements, fees, taxes, terms and conditions apply. A base charge of $9.95 is included in the average price for this plan, as well as other recurring charges, excluding state and local sales taxes and Miscellaneous Gross Receipts Tax Reimbursement. This 12-month term fixed price will only vary if there are changes in TDU, regulatory fees or a law that requires new or modified costs outside of our control. You may cancel without penalty if you move and provide a forwarding address at least 14 days prior to your move date. Please see the Electricity Facts Label for more information and other applicable fees for this plan.

^^Offer valid for new residential customers in Texas only. Provisioned smart meter required. Certain eligibility requirements, fees, taxes, terms and conditions apply. Orders placed after 2 p.m. will be activated the following business day. For Power to Go Free Weekends, free power begins on Saturdays at 12:00 AM and ends Sunday at 11:59 PM.

Have a question about a plan or need help placing an order?

Call us: 1-855-461-1926

Hours: 7:30am - 8:00pm CT Monday-Saturday

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