Live Brighter 12

  • Lock in a fixed energy rate for one year*
  • Enjoy peace of mind without price spikes
  • Reliable customer support, rewards and more!
11.0¢ /kWh
Live Brighter™ 12 is rated 4.1 out of 5 by 20.
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Showing rate for: Houston
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We have a wide variety of Texas electricity plans for every home. View All Electricity Plans

Why Choose the Live Brighter 12 Plan?

Enjoy price security when you lock in a fixed Texas energy rate for 12 months. You can also benefit from great services like Paperless Billing, Auto Pay, and our Reduce Your Use Rewards Program!

Fixed Rate

Locking in your Texas electric rate with Live Brighter 12 provides security and protection against possible price spikes.

Great Customer Service

See the difference with Direct Energy's customer service. Whether by phone, email or social media, we're here to help you when you need us.

Online Account Manager

The Online Account Manager is your all-access pass to your account. Access your bills, manage your rewards, transfer your service and much more.

Reliable, Secure Service

Direct Energy is a Texas electric supplier that you can trust to power your home. We offer reliable service, secure account management and a great customer experience.

Auto Pay

Pay your bill on time, every time! Sign up for Auto Pay and enjoy automatic bill payments each and every month. Late payments? Never again.

Paperless Billing

Sign up for paperless billing and conveniently view all of your current and past bills online and on the go, from anywhere. The trees will thank you!

Active Social Community

Let's get social! Join us on Facebook, Twitter, Pinterest, and Instagram for tips, contests, news, and more!

Reduce Your Use Rewards

When you participate in Reduce Your Use Rewards, you'll have the opportunity to get 10 percent off your bill when you lower your energy usage during peak times.

*If you cancel your plan early, you will be charged a $135 early termination fee. Terms and conditions apply.

Reviews

Rated 2 out of 5 by from It’s ok You have to use a lot kilowatts to get the cheaper orice
Date published: 2018-10-13
Rated 2 out of 5 by from Too expensive My current plan went out of business while I was hospitalized and my daughter signed me up. My first bill was over $250. Not good
Date published: 2018-08-10
Rated 1 out of 5 by from The worst plan I've ever had I've been on this plan for a month & I don't like it. I've paid over 300 dollars! I have never paid that much before signing up with Direct!
Date published: 2018-07-16
Rated 5 out of 5 by from This is definitely the best plan for my lifestyle I’ve had nothing but problems with all the other electric companies in the past. Prepay was just draining my wallet with ridiculous rates and hidden costs. I’ve been with Direct Energy for only a month and I was suprised when I saw my bill. I thought surely this was a mistake because the amount due for the month was astonishingly low. I applied online quickly with no problems or issues and power was switched on that same day. I totally recommend these guys
Date published: 2019-03-11
Rated 1 out of 5 by from Not satisfied with my bill I'm not happy with my device. My bill is too high
Date published: 2018-08-12
Rated 5 out of 5 by from Loving my bills In the beginning my bill seemed too high for me because I don’t use a lot of electricity but I don’t know what happened, because now it has dropped significantly and I’m loving my bills now.
Date published: 2018-05-15
Rated 4 out of 5 by from Not hard to sign up Switching was fast and easy, so far everything is good.
Date published: 2018-05-15
Rated 5 out of 5 by from Good plan. Best rates. I bought this plan 3 months ago and couldn't be happier.
Date published: 2018-05-15
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Questions & Answers

What is the rate on this plan for usage > 2000 KW?

Asked by: Nickname already used
We would be happy to help determine what your estimated bill costs might be! If you could please use our online Live Chat feature to speak with one of our agents, we would be happy to assist! Thank you - Kate
Answered by: Kate
Date published: 2019-02-27

Can you please show me a mock bill that explains all the charges if I use 1030kWh? Most sites have them. Do you get any oncor credits for usage like I do with TXU. 

Asked by: Linda
Good Morning Linda, this is certainly something we could assist with. We are looking at enhancing our website to include information similar to this. However, in the meantime, please feel free to use our Live Chat feature online, or call us and agents can assist with providing an estimated bill total. Thank you! -Kate
Answered by: Kate
Date published: 2019-02-27

Is there a minimum on the usage?

Asked by: Belinda01
Good Morning! We do not have any minimum usage charges at this time. Thank you! - Kate
Answered by: Kate
Date published: 2019-02-26

Is this a prepaid electric service

Asked by: Misty
At this time, our Direct Energy brand does not offer prepaid services. However, we do offer prepaid electric plans under our First Choice Power branded products. You may see their rate plans listed online any time. Thank you! -Kate
Answered by: Kate
Date published: 2019-02-25

Hi, is the $0.0115 (or any other rate) including all charged? I estimate my monthly usage to be less then 500 Kwh per month.

Asked by: Haytham
The average price shown, for 11.5 cents/kwh, is the average price based on 2,000/kwh used per month. This is the price per kwh that would include our charges and the recurring charges from your Utility company, which is CenterPoint. You could see more detailed breakdowns of this rate by selecting the EFL or Electricity Facts Label on this page. Thanks! - Kate
Answered by: Kate
Date published: 2018-09-04

Under the12 month plan. I used 2145 kwh last month. What could I expect my bill to be under this plan?

Asked by: 2fortheroad
Good morning! We definitely understand wanting to know what the billing amount would be and we're happy to help. Unfortunately, we are not able to assist with that question here since it is account specific. However, we do have a Live Chat option available Monday-Friday from 8:00 a.m.-5:00 p.m. that can review the account with you for more specific billing information. We look forward to speaking with you soon!
Answered by: Adaline
Date published: 2018-07-25

how much is it a kWh after 2,000 last month we used 2875 our bill was $400.88

Asked by: Elizabeth
Hi, Elizabeth. Thank you for reaching out to us today. The average rate shown for the Live Brighter plan is based on a 2,000 kWh usage. If you use less than 2,000 kWh the average rate could be higher and if utilizing more you may see the average price per kilowatt decrease since you are utilizing more energy. If you would like us to review your account please feel free to email us at dedigitalcare@directenergy.com for assistance. Thank you!
Answered by: Adaline
Date published: 2018-07-10

Is there an additional fee or deposit when starting a new account?

Asked by: April
Hi, April. Thank you for reaching out to us! When completing a new enrollment there is a soft credit check performed. Depending on the results of the check, there may be a deposit required to begin service. Please feel free to reach out with any additional questions!
Answered by: Adaline
Date published: 2018-07-10
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