Live Brighter 36

  • Lock in a fixed energy rate for three years*
  • Get a stable rate without price spikes
  • Reliable customer support, rewards and more!
10.8¢ /kWh
Live Brighter 36 is rated 3.5 out of 5 by 10.
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Showing rate for: Houston
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Not the plan for you?

We have a wide variety of Texas electricity plans for every home. View All Electricity Plans

Why Choose the Live Brighter 36 Plan?

Enjoy price security when you lock in a fixed Texas energy rate for 36 months. You can also benefit from great services like Paperless Billing, Auto Pay, and our Reduce Your Use Rewards Program!

Fixed Rate

Sign up for the Live Brighter 36 electricity plan and lock in a fixed Texas energy rate for three whole years.

Great Customer Service

See the difference with Direct Energy's customer service. Whether by phone, email or social media, we're here to help you when you need us.

Online Account Manager

The Online Account Manager is your all-access pass to your account. Access your bills, manage your rewards, transfer your service and much more.

Reliable, Secure Service

Direct Energy is a Texas electric supplier that you can trust to power your home. We offer reliable service, secure account management and a great customer experience.

Auto Pay

Pay your bill on time, every time! Sign up for Auto Pay and enjoy automatic bill payments each and every month. Late payments? Never again.

Paperless Billing

Sign up for paperless billing and conveniently view all of your current and past bills online and on the go, from anywhere. The trees will thank you!

Active Social Community

Let's get social! Join us on Facebook, Twitter, Pinterest, and Instagram for tips, contests, news, and more!

Reduce Your Use Rewards

When you participate in Reduce Your Use Rewards, you'll have the opportunity to get 10 percent off your bill when you lower your energy usage during peak times.

*If you cancel your plan early, you will be charged a $135 early termination fee. Terms and conditions apply.

Reviews

Rated 1 out of 5 by from Don’t do as they promise The only reason I switched to Direct Energy was because I needed my due date to be after the 15th of the month. The sales representative said “of course we can do that!” Nope. My due date is near the beginning of the month and I end up with late fees every month. I’ve called multiple times and they’re never able to help. They say it’s AEP. Last December, my bill was triple the regular amount for no reason. Nothing had changed. They didn’t even investigate and said there was nothing they could do. I am now up for renual and I’m looking elsewhere.
Date published: 2018-12-17
Rated 1 out of 5 by from Not a happy Customer I've been with Direct for 8+ years and this past year I've been getting the short end of the stick. I renewed my contract as usual hoping to get a decent rate but unfortunately the rates spiked higher than my previous contract so my Bill's are 300 -400 dollars versus 150 -250 that I was paying having a hard time paying my bills being things are slow for the type of business I work for
Date published: 2019-03-14
Rated 2 out of 5 by from No great improvement. My bills are about the same as they were with previous provider. I thought I would be saving some money. Lots of double talk, No real improvement.
Date published: 2018-09-29
Rated 1 out of 5 by from Horrible Customer Service Experience I just moved here a month ago. I finally closed on my house yesterday and am trying to set up electricity service. I called and a young man on the phone was speaking so fast I had to keep asking him to repeat himself. I eventually asked him to slow down because I can't understand then HE HUNG UP ON ME. Direct Energy will never get my money, ever.
Date published: 2019-03-30
Rated 5 out of 5 by from We don’t sweat our electric bill It goes without saying that it gets HOT in Texas during the summer. We recently moved into a new 3 BR house and the electric bills were amazingly low all summer long. This is one satisfied customer!
Date published: 2018-09-16
Rated 5 out of 5 by from Best assistance I’ve ever had! I Was having a hard time paying my full bill. When I called in, the representative helped me setup a payment plan, which is awesome. Helped me out tremendously!
Date published: 2018-10-13
Rated 5 out of 5 by from Best rate I have ever gotten. My previous provider changed my plan to 19.5 cents per kwh with direct energy got 11.5 per kwh and I am Very happy to cut my bill in half.Highly recommend.
Date published: 2018-10-15
Rated 5 out of 5 by from It's a very good plan I guess I'll get it but I think it's going to be alright if you turn it on
Date published: 2018-07-28
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Questions & Answers

Is a deposit required?

Asked by: Shelia
In our Texas market, our deposits range from $0 - $150, depending on the results of the soft credit check that is performed after you submit your application for enrollment. If a deposit is not required, you will immediately see a confirmation of enrollment, and if one is required you will be provided information on the amount of the deposit and the various ways you can pay it. Thank you! - Kate
Answered by: Kate
Date published: 2019-02-27

I am with another company at the moment. But I would like to switch what should I do

Asked by: Joan
Great question, Joan! Once you determine if we have a rate that you'd like, you simply select the green "Order Now" button and go from there! You'll be prompted to an enrollment application page where you would enter your contact information along with your service address information to get started. if you have any questions, feel free to use our Live Chat online feature, or call us at 1-888-305-3828. Thanks! -Kate
Answered by: Kate
Date published: 2019-02-25

How much deposit is required???

Asked by: TKB1765
Good Afternoon! There is a chance a deposit could be required; however, deposits are not associated with our individual contracts, but instead with specific consumer information. Our deposits range from $0.00 - $150.00. After an enrollment order is submitted our system will run a soft credit check against the consumer information included within the application. From there it will be determined if a deposit is needed. Thanks - Kate
Answered by: Kate
Date published: 2019-02-21

Do you all pay for another electric company early termination fee if decide to switch to direct energy?

Asked by: junior777
We apologize for any inconvenience! We do not currently cover any charges from any other suppliers for exiting an existing contract. Thank you - Kate
Answered by: Kate
Date published: 2019-02-21

How much is the delivery charge monthly?

Asked by: Donnat
most likely 10.00/month that's oncor average. not member of their team so can't garauntee.
Answered by: icefalcon
Date published: 2019-02-03

what comes with this plan? How stable is it? how much additional payment would i have to pay if i exceeded the contracted KWh?

Asked by: OC24
The Live Brighter 36 month rate is a fixed and stable rate and does not include any additional products. The price would be set for the entire 36-month contract that you would enroll on. The price you see listed is just an average, so it's all based on your usage. To see more details about the plan specifically you could click on the EFL or Electricity Facts Label to see the exact breakdown. The more usage you use, the less your overall average price per kwh. Thanks! - Kate
Answered by: Kate
Date published: 2019-02-03

Is there a way to find out how much my monthly cost will be before signing up?

Asked by: Electric007
Thank you for reaching out to our team. There is not a way to determine the exact monthly cost because the monthly bill is dependent on the usage during that billing cycle. However, we may be able to provide an estimated billing amount if you know your historical usage. Please feel free to Live Chat with us Monday-Friday between the hours of 8:00 a.m.-5:00 p.m. for assistance. Thank you!
Answered by: Adaline
Date published: 2019-02-03

I have been your customer 10 years ago and would like to try your rates now. Please give me a plan with a total cost per kilowat. DO NOT make me add 5cents here and there. Please send it. Can be locked for 1,2 3 years- does not matter. Best rate please.

Asked by: yolanda
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