Power Balance 12

  • Get consistent electricity bills for 12 months*
  • Enjoy peace of mind with the same electricity cost every month
  • Reliable customer support, convenient account management and more!
$160.00 /Month
Power Balance 12 is rated 3.1 out of 5 by 8.
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Showing rate for: Houston
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The above rate is based on usage up to 2,000 kWh and does not include taxes.
See EFL for full details.

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Frequently Asked Questions

What happens when I use more than 2,000 kWh/month?

Customers who use more than 2,000 kWh/month will be assessed an $0.18 per kWh energy charge for usage above 2,000 kWh. Your monthly energy charge will depend on your usage and is divided into 2 tiers. See the below examples for how to calculate your energy charges.

Flat Bill Charge:

For usage of 0 to 2,000 kWh:

  • Flat Energy Charge $160
Example:

If you use 1,000 kWh, you will be billed $160 plus taxes.

Over 2,000 kWh charge:

For usage of over 2,000 kWh:

  • Flat Energy Charge $160
  • Plus 18 cents per kWh over 2,000 kWh
Example:

If you use 2,500 kWh, you will be billed $160 for the first 2,000 kWh, plus $90 (18 cents per kWh for the last 500 kWh), plus taxes.

What if I enroll in the middle of a billing period? Will I be charged the entire monthly energy charge?

The flat monthly energy charge will be prorated for customers who enroll with 15 days or less remaining in the current billing period and use less than 1,000 kWh during that period. If you use over 1,000 kWh or have more than 15 days remaining in your billing period, you will be charged the flat energy charge of $160 plus $.18 per kWh for usage over 2,000 kWh. See the below examples for how to calculate your first bill:

For usage of 0 to 1,000 kWh within 15 days remaining in the billing period:

You will be assessed a prorated rate calculated by multiplying your usage by the $160 flat energy charge.

kWh usage/1000 X $160

Example:

If you use 800 kWh:

800/1000= 80%

80% X 160 = $128

For usage over 1,000 kWh or more than 15 days remaining in the current billing period:

  • Flat Energy Charge $160
  • Plus 18 cents per kWh over 2,000 kWh
Example:

If you use 2,500 kWh, you will be billed $160 for the first 2,000 kWh, plus 18 cents per kWh for the last 500 kWh, plus taxes.

If you use 800 kWh with more than 15 days remaining in the current billing period, you will be charged $160 plus taxes.

What is Power Balance 12?

Power Balance 12 provides customers with the ability to pay the same bill amount every month during their contract, depending on their usage. Customers enrolled on Power Balance 12 can use up to 2,000 kWh and still pay the same monthly bill. You can find out how much this charge is on the electricity facts label (EFL) under "monthly energy charge".

How long will my bill stay the same?

For usage under 2,000 kWh, you will pay the same energy charge every month for the term of the contract.

What happens after my contract period ends?

Your Power Balance 12 plan price will be locked in for 12 months. As your contract approaches its expiration date, you will have the opportunity to renew your contract on a plan of your choice. If your contract ends and you have not signed up for a new plan, you will continue to receive service on our monthly variable-rate plan.

Why Choose the Power Balance 12 Plan?

Enjoy convenience and peace of mind when you lock in flat Texas energy bills for 12 months. You'll get a year of predictable electricity bills without worrying about your usage. Make your plan even more convenient with services like Paperless Billing and Auto Pay!

Fixed Rate

Sign up for the Power Balance 12 electricity plan and lock in a fixed Texas energy rate for one whole year.

Great Customer Service

Experience the difference when you sign up for electricity from a Texas energy company that really cares. Whether by phone, email or social media, we're here to help whenever you need us!

Online Account Manager

Pay your Texas electricity bill, update your account, manage your rewards, monitor your home's energy usage and much more with your Online Account Manager.

Reliable, Secure Service

Pick the Texas electricity provider you can trust for your home. We offer reliable energy and a secure customer experience.

Auto Pay

Never worry about paying your electricity bill on time ever again. Sign up for our auto pay service and enjoy automatic bill payments every month.

Paperless Billing

Sign up for paperless billing to conveniently view all your current and past Texas electricity bills online!

Active Social Community

Let's get social, Texas! Join us on Facebook, Twitter, Pinterest, and Instagram for tips, contests, news, and more!

Reduce Your Use Rewards

Participate in our Reduce Your Use Rewards and you could receive 10% off your Texas energy bill when you lower your energy usage during peak times.

*Flat bill rate applicable up to 2,000 kWh a month. If you cancel your plan early, you will be charged a $135 early termination fee. Terms and conditions apply.See your terms of service for more information.

Reviews

Rated 4 out of 5 by from Got caught by surprise I got this plan because I saw average billing and did not read and it was average billing for under 2000 Kws and I have a 400 dollar bill
Date published: 2018-08-07
Rated 5 out of 5 by from It works if you know how to use it! We've had this plan since July. In our 2/2 we have no issues staying within the 2000kwh maximum. I watch how much we're using almost daily. So! If you manage it properly you can have days where you use minimal, and others that you can use a ton(if needed; i.e. very cold nights!) and still not go over. I love knowing how much my bill will be every month. No surprises!
Date published: 2018-11-15
Rated 3 out of 5 by from Good Plan Honestly this is a good plan! I gave it 3 stars because Reliant has the same plan for $40 cheaper
Date published: 2018-10-18
Rated 1 out of 5 by from NOT HAPPY WITH PLAN I got this energy playing about a month or so ago and I'm not happy
Date published: 2018-10-01
Rated 1 out of 5 by from The worst This energy plan isn’t for me my consumption may be to high I don’t understand how it works
Date published: 2018-09-15
Rated 5 out of 5 by from The best energy company around I love this plan, would recommend to anyone who enjoys savings.
Date published: 2018-09-23
Rated 1 out of 5 by from The worst energy plan I've had I got this plan about two months ago and I am not pleased.
Date published: 2018-10-08
Rated 5 out of 5 by from Good plan I bought this plan a month ago & I'm very satisfied
Date published: 2018-09-30
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Questions & Answers

i live in apt will not use more than 900kw what would my rate be?

Asked by: kdg1954
The Power Balance rate is a set $145 per month, if you use less than 2,000/kwh per month. Your average rate based on 2,000/kwh is 7.2 cents/kwh as you can see from the EFL or Electricity Facts Label attached to the rate. The average rate based on 1,000/kwh would be 14.5 cents/kwh. Thanks! - Kate
Answered by: Kate
Date published: 2018-09-04

What are typically the additional Reliant Energy service use charges?

Asked by: Rachelle
By enrolling with Direct Energy you shouldn't have any fees from Reliant Energy after you start our services! If you have any further questions, please email us at dedigitalcare@directenergy.com Thanks! - Kate
Answered by: Kate
Date published: 2018-08-17

Can you please tell me what if I went up to 3000? example

Asked by: Kathy
Sure! So with the Power balance 12, in the Mansfield Texas area, it's built to be the same steady price of $145 for those that use from 0-2,000/kwh for the month. For anything from 2001/kwh and up, it's 18 cents/kwh. So it would be around $325 per month plus taxes just due to the extra 1,000/kwh you would be charged. However, if you're using 2,000/kwh or under, it's a flat $145 each month! - Kate
Answered by: Kate
Date published: 2018-08-17

How much will my bill be if i use 2500kw including base, taxes and delivery charges. I need to compare with my current usage.

Asked by: Jane
Hi, Jane. Thank you for reaching out to our team. Unfortunately, we are not able to give an exact billing amount. However, you may contact us via Live Chat Monday-Friday between the hours of 8:00 a.m.-5:00 p.m. for us to go over the bill estimate with you. Thank you!
Answered by: Adaline
Date published: 2018-08-04

can we do 3 months or 15 mo term, before a long term contract?

Asked by: kaushal
Hi, Kaushal. Depending on your area, there may be shorter length contract terms available. To see all of the options please input your zip code and then select on the option for All Plans to see the current availability in your area. Thank you!
Answered by: Adaline
Date published: 2018-07-25

What if it goes over 2000 ke

Asked by: RLWE
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