Pay Online Through Your Account
Pay your bill and manage your entire account through your Online Account Manager. Accessing your account is simple.
Make a One-Time Payment
No time to log in? Pay your bill right now through our fastest payment method!
Sign Up for Auto Pay
Simplify the process of paying your bill and sign up for Auto Pay. Avoid late fees, save money on postage and more, with no convenience charges.
Pay by Mail
P.O. Box 660896
Dallas, TX 75266
Write your check or money order payable to Direct Energy. Be sure and write your account number on your check or money order.
Please note that you will receive your first bill approximately 30 days after we receive the necessary account information from your local utility. We will send out your electric bill once per month. If you have not received a recent bill from us, please call us at 1-888-305-3828 for assistance.
Deferred Payment Program
If you are unable to pay the complete amount of your current bill, you may qualify to pay in installments on an overdue balance until payment is complete.
Contact Customer Service to discuss your situation.
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