Please Call
If you have any questions or concerns with your Direct Energy water heater or the terms and conditions regarding your agreement.

The BENEFITS of choosing

  • Enjoy our SAME DAY SERVICE customer promise
  • FREE INSTALLATION1 from the experts at Direct Energy
  • Access to over 700 HIGHLY-TRAINED and LICENSED technicians
  • We service over 1.4 MILLON CUSTOMERS in Ontario
  • CONVENIENT monthly billing directly on your Enbridge bill2
  • COMPETITIVE monthly rental rates
  • Our SUPPORT CENTRE is ready to take your call 24/7
  • UNLIMITED^ repairs and no charge for PARTS and LABOUR
  • Your rental is TRANSFERABLE free of charge should you sell your home
  • Our employees are trained to offer you the BEST ADVICE