Frequently Asked Questions

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• Sign Up with Direct Energy

  • What is the cost to switch to Direct Energy?

    Direct Energy does not charge an enrollment fee. However, your current energy supplier may assess a cancellation fee if you're switching providers within your contract term. Your current supplier can confirm what those costs (if...

  • What happens to my service after I switch to Direct Energy?

    If you do choose to switch your service away from your local utility company to Direct Energy, your local utility company will continue to deliver your electricity and/or natural gas to your home, read your meter, send you bills,...