Your local utility is the standard provider for electricity. But did you know you can shop for competitive providers like Direct Energy for more plan options? Electricity deregulation allows customers to shop around for rates and plans so they can find the one that's perfect for their home and lifestyle. You can sign up for electricity in just a few steps:
If you haven't already, you'll need to create an account with your local utility. Unless you're moving, you should already have an account.
Check whether you are under contract with your current provider. If you are, make sure you won't be charged an early termination fee if you switch providers before your contract ends.
Have a recent utility bill on hand, as you'll need your utility account information to enroll in a new plan with a competitive provider. If you're moving and haven't received a bill yet, you can contact your utility for your account number.
Shop energy providers for the electricity plan that fits your needs. After you sign up, your supplier will contact your local utility to complete the process.
The time it takes to turn on your electricity and/or natural gas varies based on when your local utility can connect your home. Be sure to leave yourself enough time to shop and sign up with your new provider, and check your utility's timeline to make sure you can get your electricity and/or natural gas turned on when you need it.
Some utilities may charge a switching fee when you sign up with a new provider. Make sure to check with your local utility for more information.
Customer service is amazing by phone or by chatting online.
Posted by Maryah B.
They make everything so easy and are always friendly.
Posted by Misty W.
I've been using them for several years and they are amazing!
Posted by Rebekah K.
Refer a Friend
Save on your energy bill and help your friends do the same! When you refer your friends to Direct Energy, you'll both get a $50 VISA® prepaid card when they sign up with us.
Track Your Usage
Our electricity usage insights tool shows you how much electricity you're using each month so you can anticipate your high-usage months.
We offer a range of electricity plans so you can find the perfect one for your home and lifestyle. Enter your zip code to see available plans in your area.
Get opportunities to earn even more rewards with our Refer-A-Friend program! When you refer your friends to Direct Energy using your unique customer referral code, you'll both get rewarded. For each friend you refer, you'll get a Direct Energy $50 Visa® Prepaid Card, and so will they! That's $50 more a month for you to spend on other things you love. It's a win for everyone.
As a Direct Energy customer, you'll have access to our electricity usage insights tool that shows you how much electricity you're using each month so you can anticipate your high-usage periods.
We have a variety of electricity rates and plans so you can find the best one for your home.
|Plan Name||Region||Plan Term||Rate|
|Live Brighter™ 12||Eversource||12 months||13.19 cents/kWh|
|Live Brighter 13||Eversource||13 months||12.19 cents/KWH|
|Live Brighter™ 18||Eversource||18 months||14.09 cents/kWh|
|Live Brighter 36||Eversource||36 months||13.69 cents/kWh|
|Plan Name||Region||Plan Term||Rate|
|Live Brighter™ 12||United Illuminating Company||12 months||13.29 cents/kWh|
|Live Brighter 13||United Illuminating Company||13 months||12.29 cents/KWH|
|Live Brighter™ 18||United Illuminating Company||18 months||14.09 cents/kWh|
|Live Brighter 36||United Illuminating Company||36 months||13.79 cents/kWh|
†Green energy plans are supported 100% by Renewable Energy Certificates (RECs) that are purchased and retired in an amount sufficient to match your annual consumption. RECs are a tradeable, non-tangible energy commodity in the United States that represents proof that 1 megawatt-hour (MWh) of electricity was generated from an eligible renewable energy resource like biomass, hydro, solar or wind. Please see your Terms of Service for more information.
Licensed Electric Suppliers are required to post the highest and lowest generation service charge rate that was billed to their customers with a cumulative peak demand of less than 50kW under a variable rate offer in each of the preceding 12 months. As of December 2019, all residential customers of Direct Energy Services are served at a fixed price. You can find variable rate information for small commercial customers on Direct Energy's website at https://www.directenergy.com/historical-pricing/ct_small_commercial_past_variable_rates or on the supplier Rate Board that is maintained by the Public Utilities Regulatory Authority at https://energizect.com/rate-board/compare-energy-supplier-rates.
You can contact the PURA with questions about licensed suppliers and Generation Rate or to file a complaint. PURA's Consumer Services Unit - 1-800-382-4586 PURA's website - www.ct.gov/pura