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A Massachusetts Electricity and Natural Gas Company That Puts Your Needs First

Make Direct Energy your electric company and natural gas supplier and trusted home protection provider.

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Frequently Asked Questions

When will my power and/or gas be turned on?

The time it takes to turn on your electricity and/or natural gas varies based on when your local utility can connect your home. Be sure to leave yourself enough time to shop and sign up with your new provider, and check your utility's timeline to make sure you can get your electricity and/or natural gas turned on when you need it.

Are there fees associated with signing up?

Some utilities may charge a switching fee when you sign up with a new provider. Make sure to check with your local utility for more information.

See What Our Customers are Saying

  • I've been using them for several years and they are amazing!

  • I love my electric company. Friendly employees and I have had the same service for 11 years.

  • They make everything so easy and are always friendly.

Why Choose Direct Energy

Refer a Friend

Save on your energy bill and help your friends do the same! When you refer your friends to Direct Energy, you'll both get a $50 VISA® prepaid card when they sign up with us.

Track Your Usage

Our electricity usage insights tool shows you how much electricity you're using each month so you can anticipate your high-usage months.

Electricity and Natural Gas Plans

We offer a range of electricity and natural gas plans so you can find the perfect one for your home and lifestyle. Enter your zip code to see available plans in your area.

Refer Your Friends, Get Rewards

Get opportunities to earn even more rewards with our Refer-A-Friend program! When you refer your friends to Direct Energy using your unique customer referral code, you'll both get rewarded. For each friend you refer, you'll get a Direct Energy $50 Visa® Prepaid Card, and so will they! That's $50 more a month for you to spend on other things you love. It's a win for everyone.

Refer Your Friends to Direct Energy
manage your usage and save

Manage Your Usage and Save

As a Direct Energy customer, you'll have access to our electricity usage insights tool that shows you how much electricity you're using each month so you can anticipate your high-usage periods.

Electricity Rates for Massachusetts

We have a variety of electricity rates and plans so you can find the best one for your home.

Select Your Utility To View

Plan Name Region Plan Term Rate
Go Green Lights 12 National Grid MA 12 months 16.59 cents/kWh
Go Green Lights 14 National Grid MA 14 months 15.79 cents/kWh
Go Green Lights 18 National Grid MA 18 months 17.79 cents/kWh
Go Green Lights 24 National Grid MA 24 months 16.99 cents/kWh
Live Brighter On Us 27 National Grid MA 27 months 17.59 cents/kWh
Plan Name Region Plan Term Rate
Go Green Lights 12 Boston Edison 12 months 15.99 cents/kWh
Go Green Lights 14 Boston Edison 14 months 15.19 cents/kWh
Go Green Lights 18 Boston Edison 18 months 17.19 cents/kWh
Go Green Lights 24 Boston Edison 24 months 16.39 cents/kWh
Live Brighter On Us 27 Boston Edison 27 months 17.39 cents/kWh
Go Green Lights 36 Boston Edison 36 months 16.69 cents/kWh
Plan Name Region Plan Term Rate
Go Green Lights 12 Cambridge Electric 12 months 15.99 cents/kWh
Go Green Lights 14 Cambridge Electric 14 months 15.19 cents/kWh
Go Green Lights 18 Cambridge Electric 18 months 17.19 cents/kWh
Go Green Lights 24 Cambridge Electric 24 months 16.39 cents/kWh
Live Brighter On Us 27 Cambridge Electric 27 months 17.39 cents/kWh
Go Green Lights 36 Cambridge Electric 36 months 16.69 cents/kWh
Plan Name Region Plan Term Rate
Go Green Lights 12 Commonwealth Electric 12 months 15.99 cents/kWh
Go Green Lights 14 Commonwealth Electric 14 months 15.19 cents/kWh
Go Green Lights 18 Commonwealth Electric 18 months 17.19 cents/kWh
Go Green Lights 24 Commonwealth Electric 24 months 16.39 cents/kWh
Live Brighter On Us 27 Commonwealth Electric 27 months 17.39 cents/kWh
Go Green Lights 36 Commonwealth Electric 36 months 16.69 cents/kWh

Natural Gas Rates for Massachusetts

We have a variety of natural gas rates and plans so you can find the best one for your home.

Select Your Utility To View

Plan Name Region Plan Term Rate
State Site Live Brighter 9 National Grid MA Gas 9 months 0.759 dollars/THERM
Live Brighter 12 National Grid MA Gas 12 months 0.819 dollars/THERM
Live Brighter 18 National Grid MA Gas 18 months 0.819 dollars/THERM
State Site Live Brighter 9 National Grid MA Gas 9 months 0.629 dollars/THERM
Live Brighter 12 National Grid MA Gas 12 months 0.689 dollars/THERM
Live Brighter 18 National Grid MA Gas 18 months 0.689 dollars/THERM
Live Brighter 12 National Grid MA Gas 12 months 1.389 dollars/THERM
State Site Live Brighter 15 National Grid MA Gas 15 months 1.329 dollars/THERM
Live Brighter 18 National Grid MA Gas 18 months 1.489 dollars/THERM
Live Brighter 12 National Grid MA Gas 12 months 0.879 dollars/THERM
State Site Live Brighter 15 National Grid MA Gas 15 months 0.849 dollars/THERM
Live Brighter 18 National Grid MA Gas 18 months 0.919 dollars/THERM
Live Brighter 12 National Grid MA Gas 12 months 1.059 dollars/THERM
State Site Live Brighter 15 National Grid MA Gas 15 months 1.019 dollars/THERM
Live Brighter 18 National Grid MA Gas 18 months 1.099 dollars/THERM
State Site Live Brighter 9 National Grid MA Gas 9 months 0.759 dollars/THERM
Live Brighter 18 National Grid MA Gas 18 months 0.689 dollars/THERM
Live Brighter 12 National Grid MA Gas 12 months 0.879 dollars/THERM
State Site Live Brighter 15 National Grid MA Gas 15 months 0.849 dollars/THERM

Have a question about a plan or need help placing an order?

Call us: 1-888-548-7540

Hours: 8:00 am - 8:00 pm Mon-Fri ET
8:00 am - 5:00 pm Sat ET
Closed Sun
Chat Hours: 9:00 am - 7:00 pm Mon-Fri ET

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