Direct Energy engages communities throughout North America by supporting charitable organizations through corporate donations, strategic sponsorships, local fundraisers, in-kind contributions, and employee volunteering. Our approach empowers our employees to get involved with organizations they are passionate about, providing them with innovative programs and resources to improve their skills and provide opportunities for leadership development.
Direct Energy's Neighbor-to-Neighbor Bill Assistance Program helps Texans in need pay their electricity bills. Through a local community action agency, those who qualify for the Neighbor-to-Neighbor program may receive up to $700 in assistance during a calendar year. Customers can make donations to the Neighbor-to-Neighbor program every month when they pay their electricity bills.
With the support of our customers, we were able to help make an impact in our communities in 2019.
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Hours: 8:00am-8:00pm ET Monday-Friday
8:00am-5:00pm ET Saturday
Closed Sunday