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Sign Up Now: 1-855-461-1926 Billing & Account: 1-888-305-3828 Prepaid Care: 1-877-866-6601Get More From Your Electricity Company in Texas
Make Direct Energy your electric company and trusted home protection provider.
How Do I Sign Up for Electricity?
In Texas, you can sign up with a new electricity provider in a few easy steps:
1
Check whether you're under contract
If you're under contract with your current provider, make sure you won't be charged an early termination fee if you switch providers before your contract ends.
2
Find a plan that fits your lifestyle
Once you decide which electricity plan is right for you, just shop for your perfect plan and sign up with your new provider!
3
Sit back and relax
After you sign up, your new provider will contact your current provider to complete the process. There's usually no further action needed on your part and you won't experience any interruption in service while the switch is being made.
Frequently Asked Questions
Your electricity can typically be turned on in as little as a few business days. The timeline can vary based on a few factors, such as whether you're moving or just switching providers and the time your local utility takes to connect you.
Yes! Depending on whether you're moving or staying in your current home, you'll see different options on choosing your start date. Read on to learn about different types of enrollments and your start date options for each.
Depending on your local utility, you may incur a fee when you start new service. The most common fee you could incur is for priority move-ins if your new home doesn't have a smart meter. In this situation, your utility has to send a technician out to your home to manually connect your meter on short notice.
See What Our Customers Are Saying
Friendly customer service, I'm satisfied with my monthly bill.
Victoria G.
Very transparent company. The price I received was good. Never a problem with electricity.
Wilma C.
I love my electric company. Friendly employees and I have had the same service for 11 years.
Jabin E.
Why Choose Direct Energy
Electricity Plans
We have a variety of electricity plans to meet the needs of your home and family. The major plan types you will see are fixed-rate and variable-rate plans.
Refer Your Friends, Get Rewards
Get opportunities to earn even more rewards with our Refer-A-Friend program! When you refer your friends to Direct Energy using your unique customer referral code, you'll both get rewarded. For each friend you refer, you'll get a $75 bill credit, and so will they! That's $50 more a month for you to spend on other things you love. It's a win for everyone.
Manage Your Usage and Save
Our Direct Your Energy usage insights tool shows you how much energy you're using by day, week, month and even appliance so you can track exactly what's using the most energy. Fill out your home profile to get personalized updates and recommendations on how to save energy.
Enrollment Options
You might see one or more of these terms as you go through the process of signing up for an electricity plan:
Move
A move means you are signing up for electricity at a new address. When you are signing up for electricity in a new home, you must choose your start date. You can schedule your start date up to 90 days in advance.
Priority Move
A priority move means you are moving and have requested electricity service to start in your new home in three days or less, not including blackout dates. You can request to have your service turned on the same business day if you sign up before 2 p.m.
Switch
A switch means you are switching your electricity provider and signing up for service at your existing residence. You can either switch at the next available date, which is usually between one and seven says, or you can request a start date that is at least eight days after the day you sign up, not including blackout dates.
Transfer
A transfer occurs when you are moving to a new home and transferring your electricity service with your current provider to your new home. When you transfer your service, you must select when you want your current home's electricity to turn off and when your new home's electricity should turn on.
Blackout Dates
Blackout dates are dates when your utility will not connect electricity. These include Sundays and some holidays. Check with your utility or your new provider for a list of blackout dates.
Texas Cities Served
Abilene, TX
Arlington, TX
Dallas, TX
Corpus Christi, TX
Cypress, TX
Dallas, TX
Euless, TX
Houston, TX
Fort Worth, TX
Garland, TX
Grand Prairie, TX
Houston, TX
Irving, TX
Killeen, TX
Laredo, TX
League City, TX
Mesquite, TX
Midland, TX
Odessa, TX
Pasadena, TX
Plano, TX
Richardson, TX
Sugar Land, TX
Spring, TX
Waco, TX
and many others
Have a question about a plan or need help placing an order?
Call us: 1-855-461-1926
We're here to support you 24/7
