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Sign Up Now: 1-855-461-1926 Billing & Account: 1-888-305-3828 Prepaid Care: 1-877-866-6601Get More From Your Electricity Company in Texas
Make Direct Energy your electric company and trusted home protection provider.
How Do I Sign Up for Electricity?
In Texas, you can sign up with a new electricity provider in a few easy steps:
1
Check whether you're under contract
If you're under contract with your current provider, make sure you won't be charged an early termination fee if you switch providers before your contract ends.
2
Find a plan that fits your lifestyle
Once you decide which electricity plan is right for you, just shop for your perfect plan and sign up with your new provider!
3
Sit back and relax
After you sign up, your new provider will contact your current provider to complete the process. There's usually no further action needed on your part and you won't experience any interruption in service while the switch is being made.
Frequently Asked Questions
Your electricity can typically be turned on in as little as a few business days. The timeline can vary based on a few factors, such as whether you're moving or just switching providers and the time your local utility takes to connect you.
Yes! Depending on whether you're moving or staying in your current home, you'll see different options on choosing your start date. Read on to learn about different types of enrollments and your start date options for each.
Depending on your local utility, you may incur a fee when you start new service. The most common fee you could incur is for priority move-ins if your new home doesn't have a smart meter. In this situation, your utility has to send a technician out to your home to manually connect your meter on short notice.
See What Our Customers are Saying
I decided to go to Direct Energy for the savings and convenience.
Posted by Wiely
Fort Worth, TXI love how Direct Energy provides a renewable energy plan. I think it is so important to support clean energy.
Posted by penny412
Houston, TXDirect Energy takes the worry out of being overcharged for electricity.
Posted by deb2125
Houston, TX
Why Choose Direct Energy
Electricity Plans
We have a variety of electricity plans to meet the needs of your home and family. The major plan types you will see are fixed-rate and variable-rate plans.
Refer Your Friends, Get Rewards
Get opportunities to earn even more rewards with our Refer-A-Friend program! When you refer your friends to Direct Energy using your unique customer referral code, you'll both get rewarded. For each friend you refer, you'll get a $50 bill credit, and so will they! That's $50 more a month for you to spend on other things you love. It's a win for everyone.
Manage Your Usage and Save
Our Direct Your Energy usage insights tool shows you how much energy you're using by day, week, month and even appliance so you can track exactly what's using the most energy. Fill out your home profile to get personalized updates and recommendations on how to save energy.
Enrollment Options
You might see one or more of these terms as you go through the process of signing up for an electricity plan:
Move
A move means you are signing up for electricity at a new address. When you are signing up for electricity in a new home, you must choose your start date. You can schedule your start date up to 90 days in advance.
Priority Move
A priority move means you are moving and have requested electricity service to start in your new home in three days or less, not including blackout dates. You can request to have your service turned on the same business day if you sign up before 2 p.m.
Switch
A switch means you are switching your electricity provider and signing up for service at your existing residence. You can either switch at the next available date, which is usually between one and seven says, or you can request a start date that is at least eight days after the day you sign up, not including blackout dates.
Transfer
A transfer occurs when you are moving to a new home and transferring your electricity service with your current provider to your new home. When you transfer your service, you must select when you want your current home's electricity to turn off and when your new home's electricity should turn on.
Blackout Dates
Blackout dates are dates when your utility will not connect electricity. These include Sundays and some holidays. Check with your utility or your new provider for a list of blackout dates.
Texas Cities Served
Abilene, TX
Arlington, TX
Dallas, TX
Corpus Christi, TX
Cypress, TX
Dallas, TX
Euless, TX
Houston, TX
Fort Worth, TX
Garland, TX
Grand Prairie, TX
Houston, TX
Irving, TX
Killeen, TX
Laredo, TX
League City, TX
Mesquite, TX
Midland, TX
Odessa, TX
Pasadena, TX
Plano, TX
Richardson, TX
Sugar Land, TX
Spring, TX
Waco, TX
and many others
*Restrictions apply, see amazon.com/gc-legal.To redeem your gift card, follow these steps:1.Visit www.amazon.com/redeem 2.Enter the Claim Code when prompted. 3.Gift card funds will be applied automatically to eligible orders during the checkout process. 4.You must pay for any remaining balance on your order with another payment method. Your gift card claim code may also be entered when prompted during checkout. To redeem your gift card using the Amazon.com 1-Click® service, first add the gift card funds to Your Account. If you have questions about redeeming your gift card, please visit www.amazon.com/gc-redeem. Offer valid for new residential customers in Texas only. Provisioned smart meter required. Certain eligibility requirements, fees, taxes, terms and conditions apply. A base charge of $4.95 is included in the average price for this plan, as well as other recurring charges, excluding state and local sales taxes and Miscellaneous Gross Receipts Tax Reimbursement. This 24-month term fixed price will only vary if there are changes in TDU, regulatory fees or a law that requires new or modified costs outside of our control. You may cancel without penalty if you move and provide a forwarding address at least 14 days prior to your move date. Please see the Electricity Facts Label for more information and other applicable fees for this plan. Customer will receive bill credits towards their account equaling the total energy charges for the two promotional free months during their 24-month contract. Free months may vary. For current offer details call or visit directenergy.com/amazon. Depending on your utility meter read cycle, the full month credit may not follow the calendar months. The bill credit will be forfeited by the customer if 1) there is a past due account balance at the time each credit is applied, 2) the customer terminates the contract early, or 3) the customer changes to a different plan before a credit is applied. Bill credits cannot be used toward deposits. The bill credit cannot be exchanged for cash or gift cards. Free months excludes taxes and non-commodity. Subject to Terms and Conditions.
Have a question about a plan or need help placing an order?
Call us: 1-855-461-1926
Hours: 7:30am - 8:00pm CT Monday-Saturday
