Do I have to change my electricity and/or gas supply plan?

If you are no longer a Gateway customer, you do not need to do anything, and your current gas or electric supply arrangements will not change. You can find our contact information on our website at https://www.directenergy.com/nj/customer-support/contact-us or by going directly to https://www.directenergy.com/nj and then finding our contact information via the Customer Service section of our website.

If you are a current Gateway customer, you may have received notice in your letter that you need to sign up for a new plan with us within 30 days, with additional instructions how to do so. If you do not do so within 30 days, we will no longer be able to provide service, and your account will be returned to your host utility.

Want to contact a customer care representative?


Please visit Contact Us and select your state of residence to view the contact information for your area.

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