How to Contact Direct Energy FAQs

How do I sign up for Direct Energy by phone?

To speak with a Direct Energy Customer Service representative for your area, please call 1-855-461-1926. This includes moving your service to a new address, general customer service needs, and more. If you need to sign up for new service with Direct Energy in your area, please call 1-855-461-1926 to speak with a representative.

How do I contact Direct Energy?

You can contact Direct Energy via social media at Facebook and Twitter! Customer Service representatives can answer your questions on both those social networks from 8am to 5pm CST Monday through Friday.

To speak with Direct Energy Customer Care, please call 1-800-764-0232. To speak with a representative to sign up for energy services, please call 1-855-461-1926.