Frequently Asked Questions
How to Contact Direct Energy FAQs
How do I contact Direct Energy?
You can contact Direct Energy in the following ways: Customer Support: 1-888-548-7540 Hours: 8:00am-8:00pm ET Monday-Friday 8:00am-5:00pm ET Saturday Closed Sunday Chat (bottom of this page) ...
How do I sign up for Direct Energy by phone?
To speak with a Direct Energy Customer Service representative for your area, please call 1-888-548-7540. This includes moving your service to a new address, general customer service needs, and more. If you need to sign up for...
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Want to contact a customer care representative?
Please visit Contact Us and select your state of residence to view the contact information for your area.
