Frequently Asked Questions
How to Contact Direct Energy FAQs
How do I sign up for Direct Energy by phone?
To speak with a Direct Energy Customer Service representative for your area, please call 1-855-461-1926. This includes moving your service to a new address, general customer service needs, and more. If you need to sign up for...
How do I contact Direct Energy?
You can contact Direct Energy in the following ways: Customer Support: 1-888-548-7540 Mon-Sat: 7:30am - 8:00pm CT Chat (bottom of this page) Mon-Fri: 7:00am to...
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Want to contact a customer care representative?
Please visit Contact Us and select your state of residence to view the contact information for your area.
Direct Energy
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Electricity
Energy Plans For Your Business
Whether you operate a small business or large commercial enterprise, we have solutions for you.
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Natural Gas
Energy Plans For Your Business
Whether you operate a small business or large commercial enterprise, we have solutions for you.
Business Rates -
Home Protection
Don't Face Household Breakdowns Alone
Our home protection products cover all the appliances and home systems you count on every day, plus a network of expert technicians who will be there when you need them.
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