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How do I sign up for Direct Energy by phone?

There are several ways to speak with a Direct Energy representative by phone in Texas:
  • To sign up for Direct Energy services in Texas, please call 1-855-461-1926
  • To transfer your service to a new Texas service address, please call 1-888-305-3828
  • If you have specific questions about Power-To-Go prepaid electricity, please call 1-877-866-6601
  • For all other customer service needs, please call 1-888-305-3828

Want to contact a customer care representative?

Please visit Contact Us and select your state of residence to view the contact information for your area.

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