How do I sign up for Direct Energy by phone?

To speak with a Direct Energy Customer Service representative for your area, please call 1-855-461-1926. This includes moving your service to a new address, general customer service needs, and more. If you need to sign up for new service with Direct Energy in your area, please call 1-855-461-1926 to speak with a representative.

Want to contact a customer care representative?


Please visit Contact Us and select your state of residence to view the contact information for your area.


© 2018 Direct Energy. All rights reserved. Direct Energy and the Lightning Bolt design are registered trademarks or trademarks of Direct Energy Marketing Limited in the United States and/or Canada used under license, as applicable. Products and services vary depending on region or market. Norton Secured