How do I contact Direct Energy?

You can contact Direct Energy in the following ways:

Power to Go Prepaid
1-877-866-6601
Mon-Sun: 7:00am - 10:00pm CT

All Other Electricity Plans
1-888-305-3828
Here to support you 24/7

Chat (bottom of this page)
Here to support you 24/7

Social
Facebook | Twitter
Mon-Fri: 8:00am to 5:00pm CT

Email:
Customer Service

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