How do I contact Direct Energy?

You can contact Direct Energy in the following ways:

Customer Support:
Mon-Sat: 7:30am - 8:00pm CT

Chat (bottom of this page)
Mon-Fri: 8:00am to 5:00pm CT

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Customer Service

Want to contact a customer care representative?

Please visit Contact Us and select your state of residence to view the contact information for your area.

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