You can contact Direct Energy in the following ways:
Power to Go Prepaid
1-877-866-6601
Mon-Sun: 7:00am - 10:00pm CT
All Other Electricity Plans
1-888-305-3828
Mon-Sun: 7:00am to 10:00pm CT
Chat (bottom of this page)
Mon-Fri: 7:00am to 8:00pm CT
Sat: 8:00am-6:00pm CT
Social
Facebook | Twitter
Mon-Fri: 8:00am to 5:00pm CT
Email:
Customer Service
Please visit Contact Us and select your state of residence to view the contact information for your area.
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