How do I contact Direct Energy?
You can contact Direct Energy in the following ways:
Power to Go Prepaid
1-877-866-6601
Mon-Sun: 7:00am - 10:00pm CT
All Other Electricity Plans
1-888-305-3828
Mon-Sun: 7:00am to 10:00pm CT
Chat (bottom of this page)
Mon-Fri: 7:00am to 8:00pm CT
Sat: 8:00am-6:00pm CT
Social
Facebook | Twitter
Mon-Fri: 8:00am to 5:00pm CT
Email:
Customer Service
Want to contact a customer care representative?
Please visit Contact Us and select your state of residence to view the contact information for your area.
Contact Us
Direct Energy
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Electricity
Pay Your Bill
Pay your bill the way you want: online, in person, by phone, or through the mail. You can even pay though your Amazon Echo Dot with the Direct Energy Skill. Or, sign up for Auto Pay and never miss a payment again.
Pay Your Bill -
Home Protection
Don't Face Household Breakdowns Alone
Our home protection products cover all the appliances and home systems you count on every day, plus a network of expert technicians who will be there when you need them.
Learn More
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- Call Us: 1-855-461-1926
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