How do I contact Direct Energy?

You can contact Direct Energy via social media at Facebook and Twitter! Customer Service representatives can answer your questions on both those social networks from 8am to 5pm CST Monday through Friday.

To speak with Direct Energy Customer Care, please call 1-800-764-0232. To speak with a representative to sign up for energy services, please call 1-855-461-1926.

Want to contact a customer care representative?

Please visit Contact Us and select your state of residence to view the contact information for your area.

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