Pay your bill with ease

No matter where you are in Direct Energy's service area, we've got you covered. If you're looking for information on how to pay your energy bill, you've come to the right place.

Important reminder

If you're a Direct Energy customer in the Northeast or Midwest, remember that your utility will still send you a bill every month. Direct Energy will appear as a line item under "supply" or "generation services."


To see payment options in your area please select a service location from above

Need help placing an order?
Texas customers: call us at 1-855-461-1926
Northeast and Midwest customers: Contact us

Questions about your current service?
Texas customers: call us at 1-888-305-3828
Northeast and Midwest customers: Contact us