If you were impacted by Hurricane Beryl, please know that recovery resources are available on the Direct Energy Weather center. Smart meters should keep your TDSP informed of any power outages you may still be experiencing.  For your safety, stay at least 35 feet away from downed poles or power lines and immediately report them to your TDSP.

Get more from your electricity company in Texas

Make Direct Energy your electric company and trusted home protection provider. We’re here to make your life easier with a smarter, simpler approach to home energy. Check out the transparent plans and pricing available in your area now.

Energy made easy in Texas

Empowering Texans from the panhandle to the Gulf Coast and everywhere in between, Direct Energy offers seamless access to energy solutions tailored to your lifestyle. Just type in your ZIP code above to unlock a range of plans designed to fit your needs.

For those seeking more tailored options in our major urban centers, we invite you to explore our dedicated sections for:

  • Houston: Uncover electricity plans meticulously crafted for your Houston residence.
  • Dallas: Navigate through our straightforward electricity plans, perfectly suited for Dallas living.
  • Fort Worth: Discover electricity plans curated to match the unique energy needs of Fort Worth homeowners.
  • Lubbock: Explore the diverse array of electricity plans available in the vibrant city of Lubbock.

At Direct Energy, we're committed to making your energy experience effortless, wherever you are in Texas. Switch to Direct Energy today and enjoy peace of mind knowing your energy needs are in capable hands.

Other offers in your area

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Young couple looking at iPad
Young couple looking at iPad

Exclusive Vivint savings 


Protect your whole home and your peace of mind with smart home security and automation solutions from Vivint. Eligible Direct Energy customers can enjoy exclusive savings on a new Vivint system. 

Learn about Vivint
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Man fixing HVAC
Man fixing HVAC

Home protection plans 


Sooner or later, we all deal with common household repairs. From plumbing to appliances, we make it easy to prepare for the unexpected with home protection plans from NRG Protects. 

Shop protection plans
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3 girls taking a selfie
3 girls taking a selfie

Give $50. Get $50. Repeat. 

For every friend you refer who becomes a Direct Energy customer, you’ll both get a Direct Energy $50 Visa® Prepaid Card. There’s no limit to how many times you can refer and earn! 

Learn how to refer
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Young couple planning on laptop
Young couple planning on laptop

Better control over your usage 


Our simple online tools will help you monitor how much energy you use. With better insight into your usage, you can make smarter choices about managing it efficiently.

Direct your energy

Why Direct Energy?

With Direct Energy, you’ll get a straightforward approach to electricity and home services. Through every step of your journey, we’re here with energy choices that put you in control.

Electricity that’s all about you


When it comes to electricity, we make it easy to choose from plans with flexible term lengths, renewable options and more. Ready to meet your electricity match? We’ll point you in the right direction.


Clear communications


Count on Direct Energy to reach out with communications laser-focused on you. Need help? Just give us a call or chat with us online. We’re here to support you 24/7. 



Smart tools you’ll want to use


Stay hands-on and in the know with the Direct Energy app and online account manager. Keep tabs on usage, pay bills, and more. You can even renew your plan and transfer service yourself. 


Powered together


Go with Direct Energy for stability and support you can count on. We’ve powered Texas and markets across North America for decades. And we’re ready to take the future of home energy to exciting new places.

The big deal about energy choice

In Texas, you get to choose which company supplies your electricity, which has its perks!


Energy deregulation explained

In the old days, Texas customers had little say in who powered their homes. People relied on a single utility company for electricity. Then, energy deregulation, or energy choice, changed the game. 

It puts the power in your hands by allowing you to choose your electricity provider. Now, you aren’t stuck with limited options. You have the freedom to shop for the plans and rates that best fit your needs. 

Energy choice has powerful benefits

Thanks to energy choice, retail energy companies (like us) compete for your business. A little healthy competition means you get to enjoy some great benefits! 

  • More plan options
  • Opportunity to shop for competitive rates
  • Extra products and services
  • A personalized energy experience

Here’s how energy choice works in Texas

1. Generators

They generate electricity and natural gas and sell it on the open market.

2. Utility

Manage the maintenance of the wires and poles, as well as any outages and emergencies.

3. You

You get to choose your energy provider and a plan that makes the most sense for you. 

4. Us

We're responsible for selling electricity, generating bills and providing customer service.

What kind of energy plan is right for you? 

In Texas, energy choice means you have more plan options to choose from. We have a little something for everyone, so finding what you need is easy. Here are a few plan types you might encounter:

Fixed-rate plans


With a fixed-rate plan, you’ll pay the same rate every month for the duration of your contract, even if prices increase. That means more predictable monthly bills, no surprise rate changes and long-term price stability. 

Renewable energy plans


Doing good for the planet can be as simple as choosing a renewable energy plan. With these plans, electricity is generated from renewable sources like wind and solar. If renewable energy plans are available in your area, you can use them to support the development of sustainable energy sources, contributing to a cleaner and greener future for all. 

Variable-rate plans


Are you craving more flexibility? With a variable-rate plan, the price you pay for electricity can go up or down from month to month. This plan type means you don’t have any long-term contracts and can switch plans at any time without penalty. 

Plans with extras


Sometimes, you may come across an energy plan offering a little something extra. Be on the lookout for plans with special perks like an Amazon Prime membership—on us!

Texas, powered together. 

For decades, we’ve proudly supplied the Lone Star State with electricity and home solutions to fit every need. Nearly 30 million people call Texas home and contribute to its rich history and cultural heritage. 

Making history 

  • Texas is nicknamed the “Lone Star State” because it was once an independent country with its own single-star flag.  The flag was adopted by the Republic of Texas in 1839 and again when Texas became part of the United States in 1845.
  • Throughout its history, Texas has been ruled by 6 different nations: Spain, France, Mexico, The Republic of Texas, the Confederate States of America and the United States of America. The famed theme park Six Flags, first opened in Arlington, Texas, coined this piece of history as its name.
  • The Texas State Fair is the largest and longest-running state fair in the U.S. An estimated over 2.3 million people attended the 24-day long fair in 2023.
  • The lower 48 states in the U.S. are serviced by 3 power grids: the Eastern Interconnection, the Western Interconnection — and Texas. The Texas power grid was established during WWII so the factories producing critical war supplies could remain self-sustainable.

Booming business

  • Texas is home to 55 Fortune 500 company headquarters, the most of any state in the U.S.
  • Texas is the country's leading producer of oil, natural gas and sulfur.
  • Texas has more cattle than any other state.
  • Texas has the second-highest number of professional sports teams (behind California), including the Austin FC, Dallas Cowboys, Dallas Mavericks, Dallas Stars, Dallas Wings, FC Dallas, Houston Astros, Houston Rockets, Houston Texans, Houston Dash, Houston Dynamo, San Antonio Spurs and Texas Rangers.
  • Dr. Pepper Snapple Group is the oldest soft drink manufacturer in the U.S. The soft drink was invented by Charles Alderton in Waco, Texas, in 1885.

Frequently asked questions

Show all answers

It depends on your utility's timeframe to process requests to switch, but it usually takes up to 1-2 billing cycles.

We don’t charge enrollment fees. However, some utilities and suppliers may charge a switching fee when you sign up with a new supplier. Check with them for more information. 

Give us a call, email us or chat with us online through our website. We’re always happy to help. Check out our Contact Us page for detailed contact information. 

Direct Energy and your utility work together to provide services for your specific area. Direct Energy is a competitive electricity supplier. You can shop for your own energy plans with suppliers like us to find the right rate and plan for you.

Your local utility is responsible for delivering electricity to your home and reading your electricity meter. They are also responsible for sending your electricity bills. In some areas, your utility may also compete in the market, selling its own rates and plans to customers.  

In the event of a power outage, contact your local utility company. Their contact information is typically found on your electricity bill.

Yes! In select markets, customers can choose renewable energy plans that empower them to support environmentally friendly energy sources like wind or solar.

Opting for a renewable energy plan helps reduce carbon emissions and supports the development of sustainable energy sources, contributing to a cleaner and greener future.

Need help placing an order?
Texas customers: call us at 1-855-461-1926
Northeast and Midwest customers: Contact us

Questions about your current service?
Texas customers: call us at 1-888-305-3828
Northeast and Midwest customers: Contact us