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Choose Direct Energy

Direct Energy is dedicated to helping you choose the right energy solutions for your unique needs. Find the perfect fit with our electricity and natural gas plans today.

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A smarter, safer home

Home security, automation and efficiency at your fingertips. Protect your peace of mind with an exclusive offer from our partner Vivint.

 

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25 energy-efficient tips for lower electricity costs

Discover practical, energy-saving tips to reduce electricity costs and increase efficiency at home or business. Knowledge is power, literally!

 

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Download the app

Get the Direct Energy app to easily pay your bill, manage your account, keep an eye on your usage, refer friends and more. 

 

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Energy basics

Understanding energy basics empowers you to make informed decisions about your energy usage. This guide will teach you the different types of energy plans, how to calculate your bill, and so much more.

What are energy basics?

When it comes to understanding your energy options and all of the variations or choices you have, we know it can be overwhelming. That's why we compiled it all into this section for a one stop shop to help you understand the basics. 

What is electricity load?

Load is the amount of electricity on the grid at any given time. Find out how load is adjusted to meet demand and how load is kept in balance.
Read article

What is the power grid and how does it work?

Discover the fascinating journey of electricity, from power stations to your home, and how peak demand impacts the grid.
Read article

What to do during a power outage

Be prepared and stay safe during power outages with our essential tips and strategies. Knowledge is power, even when it's out!
Read article

What is a power surge?

Protect your valuable electronics from damaging power surges. Learn about surge protection and choose the right one for your home.
Read article

How to read your electric meter

Unlock the mystery of your electric meter! Our guide makes reading your meter simple, so you can monitor your energy usage.
Read article

How to read your smart meter

Discover the power of smart meters! Track your energy usage, make informed decisions, and save money on your electricity bills.
Read article

What is a fixed-rate energy plan?

Learn about fixed-rate electricity and natural gas plans that offer price security in a volatile energy market.
Read article

Who is my Texas electric utility company?

Discover your Texas electric utility company and understand their role in delivering power to your home or business.
Read article

What is a variable-rate energy plan?

Explore the flexibility of variable-rate energy plans and learn how market fluctuations can lead to potential savings on your bills.
Read article

Understanding your energy bill

Unlock the secrets of your energy bill! Learn to estimate costs, understand rates, and navigate charges for better budgeting.
Read article

Is prepaid electricity better for homeowners?

Explore the pros and cons of prepaid and postpaid electricity plans to find the perfect fit for your lifestyle and budget.
Read article

How to read energy plan documents

Navigate the world of energy with ease, understanding your plan documents, rates and supplier options for a brighter future.
Read article

How to calculate your natural gas bill

Learn how understanding your natural gas bill and appliance usage can unlock opportunities for significant energy savings.
Read article

How to calculate your electricity bill

Learn how to calculate your electricity bill and manage energy usage with simple arithmetic, modern technology, and energy efficiency tools.
Read article

How can I get assistance paying my electricity bill?

Struggling with Texas utility bills? Discover assistance programs, flexible payment plans and more to ease your financial burden.
Read article

What is the average natural gas bill?

Discover how factors like climate, home size, and energy habits can impact your natural gas bill and ways to reduce it.
Read article

What is the average monthly electric bill?

Discover how factors like location, appliances, and personal habits can influence your average electricity bill.
Read article

What is electricity load?

Load is the amount of electricity on the grid at any given time. Find out how load is adjusted to meet demand and how load is kept in balance.
Read article

What is the power grid and how does it work?

Discover the fascinating journey of electricity, from power stations to your home, and how peak demand impacts the grid.
Read article

What to do during a power outage

Be prepared and stay safe during power outages with our essential tips and strategies. Knowledge is power, even when it's out!
Read article

What is a power surge?

Protect your valuable electronics from damaging power surges. Learn about surge protection and choose the right one for your home.
Read article

How to read your electric meter

Unlock the mystery of your electric meter! Our guide makes reading your meter simple, so you can monitor your energy usage.
Read article

How to read your smart meter

Discover the power of smart meters! Track your energy usage, make informed decisions, and save money on your electricity bills.
Read article

What is a fixed-rate energy plan?

Learn about fixed-rate electricity and natural gas plans that offer price security in a volatile energy market.
Read article

Who is my Texas electric utility company?

Discover your Texas electric utility company and understand their role in delivering power to your home or business.
Read article

What is a variable-rate energy plan?

Explore the flexibility of variable-rate energy plans and learn how market fluctuations can lead to potential savings on your bills.
Read article

Understanding your energy bill

Unlock the secrets of your energy bill! Learn to estimate costs, understand rates, and navigate charges for better budgeting.
Read article

Is prepaid electricity better for homeowners?

Explore the pros and cons of prepaid and postpaid electricity plans to find the perfect fit for your lifestyle and budget.
Read article

How to read energy plan documents

Navigate the world of energy with ease, understanding your plan documents, rates and supplier options for a brighter future.
Read article

How to calculate your natural gas bill

Learn how understanding your natural gas bill and appliance usage can unlock opportunities for significant energy savings.
Read article

How to calculate your electricity bill

Learn how to calculate your electricity bill and manage energy usage with simple arithmetic, modern technology, and energy efficiency tools.
Read article

How can I get assistance paying my electricity bill?

Struggling with Texas utility bills? Discover assistance programs, flexible payment plans and more to ease your financial burden.
Read article

What is the average natural gas bill?

Discover how factors like climate, home size, and energy habits can impact your natural gas bill and ways to reduce it.
Read article

What is the average monthly electric bill?

Discover how factors like location, appliances, and personal habits can influence your average electricity bill.
Read article

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    Most popular articles

    The following are some of our most popular articles that people find helpful in the Learning Center. We hope they help you become an informed consumer and take care care of everyone under your roof. 

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