Our Customer Care representatives can be reached at 1-888-305-3828 and are available to assist you Monday – Saturday from 7:30 a.m. to 8:00 p.m. CST.
You can also contact Direct Energy via social media at Facebook and Twitter! Customer Service representatives can answer your questions on both those social networks from 8am to 5pm CST Monday through Friday.
Please visit Contact Us and select your state of residence to view the contact information for your area.Contact Us
Get free electricity in Texas with our Free Power Weekends plan. Receive the most free weekend hours in Texas for 12 months!*Learn More
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Whether you operate a small business or large commercial enterprise, we have solutions for you.Business Rates
The Direct Energy Learning Center is your trusted source for a wide range of home-related topics such as energy efficiency, energy safety tips, weather preparedness, and moreLearn More
From energy efficiency tips, recipes, and décor, to home maintenance or weather preparation, Direct Energy has content to enrich your everyday life.Read More