Direct Energy Products and Services Frequently Asked Questions for Texas, Direct Energy Products and Services

Direct Energy Products and Services FAQs

  • What kinds of plans are available from Direct Energy?

    At Direct Energy, we believe in providing customers with energy choice. Therefore, we offer many plans to meet the needs of your home and family. This includes fixed-rate plans, variable-rate plans, plans with 100% renewable energy, prepaid plans, time-of-use plans, and more.

    Please note product types vary by market, so please visit DirectEnergy.com and select your state of residence to see what plans we offer in your...

  • I'm on a variable-rate plan. What will my rate be each month?

    With a month-to-month plan, you can enjoy the convenience of a flexible rate with no contract or cancellation fee. Your price may fluctuate month to month based on market conditions. You can also change to any other plan without paying any...

  • Does Direct Energy offer a Military Discount?

    Yes. Get a rate reserved for members of the military community from one of the largest, most trusted energy companies in the country. Choose from electricity plans, natural gas plans, or both depending on your area. We offer a variety of options including fixed-rate terms so that can lock in your low rate and avoid the possibility of seasonal rate changes. Plus, you can manage and update your account quickly and easily online with Direct Energy's Online Account Manager. Visit our military page to learn...

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