How do I transfer my Direct Energy electricity service to my new home if I'm moving somewhere in Texas?
We can power your home as long as you remain in Direct Energy's service area. You can transfer your service in one of the following ways:
- Transfer online. Be sure to have your new service address and the dates for stopping service at your old location and beginning Direct Energy service at your new location.
- Call us toll-free at 1-888-305-3828.
Want to contact a customer care representative?
Please visit Contact Us and select your state of residence to view the contact information for your area.