Once we receive both documents and there are no issues with the documents, then we will work with the TDSP and/or the other REP to remove the Switch Hold so that we can continue with your enrollment process. It's important that both documents are submitted properly and correctly. Any issues with either or both documents will delay the process. Our Care agent will contact you via email or phone if there are any issues with the documents.
Please visit Contact Us and select your state of residence to view the contact information for your area.Contact Us
Get 12 hours of free electricity every night for a year with our Twelve Hour Power 12 plan.*Learn More
Pay your bill the way you want: online, in person, by phone, or through the mail. You can even pay though your Amazon Echo Dot with the Direct Energy Skill. Or, sign up for Auto Pay and never miss a payment again.Pay Your Bill
You can trust our experienced electricians, plumbers, and HVAC technicians to deliver the assistance you need.Learn More
The Direct Energy Learning Center is your trusted source for a wide range of home-related topics such as energy efficiency, energy safety tips, weather preparedness, and moreLearn More
From energy efficiency tips, recipes, and décor, to home maintenance or weather preparation, Direct Energy has content to enrich your everyday life.Read More