How long will it take to remove the Switch Hold?

Once we receive both documents and there are no issues with the documents, then we will work with the TDSP and/or the other REP to remove the Switch Hold so that we can continue with your enrollment process. It's important that both documents are submitted properly and correctly. Any issues with either or both documents will delay the process. Our Care agent will contact you via email or phone if there are any issues with the documents.

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