How will I know if Switch Hold was removed and my service will be connected?

The account will be noted that the Switch Hold was removed and services will be connected. You may contact us for an update. However, please allow us reasonable time to receive your NOS form with the supporting document and to process the Switch Hold removal request with the TDSP or previous REP.

Want to contact a customer care representative?

Please visit Contact Us and select your state of residence to view the contact information for your area.

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