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Sign Up Now: 1-800-221-7143 Billing & Account: 1-888-305-3828 Prepaid Care: 1-877-866-6601Make a Quick, One-Time Payment
The Fastest Way to Pay your Texas Electricity Bill
Enter your account number and service zip code to make a payment.
You can find your account number at the top of your bill, regardless of whether you get your bill in the mail or through your Online Account Manager.
If you receive your electricity bill at the end of 30 day billing period, then you are most likely on a postpaid plan.
Your payment may take up to 2 hours to be posted to your account and accurately displayed within your Online Account Manager.
How to Read Your Direct Energy Service Bill
Your monthly bill includes charges for generating electricity, your energy use per kWh, the distribution of electricity to your home or place of business and all applicable taxes such as federal, state and local. Monthly bills can include nonrecurring charges or charges allowed by the rules of the PUCT.
For more information on how to read your bill: Click here
For a list of Direct Energy billing terms: Click here
View Your Bill Online
Have a question about a plan or need help placing an order?
Call us: 1-800-221-7143
Hours: 7:30am - 8:00pm CT Monday-Saturday
