View Direct Energy's Offers in Your Area
Canada
USAEnter Your ZIP Code
Enter Your ZIP Code
Contact Direct Energy
Sign Up Now: 1-855-461-1926 Billing & Account: 1-888-305-3828 Prepaid Care: 1-877-866-6601Not in Texas? Click here to select your billing location.
Make a Quick, One-Time Payment
The Fastest Way to Pay your Texas Electricity Bill
Enter your account number and service zip code to make a payment.
You can find your account number at the top of your bill, regardless of whether you get your bill in the mail or through your Online Account Manager.
If you receive your electricity bill at the end of 30 day billing period, then you are most likely on a postpaid plan.
Your payment may take up to 2 hours to be posted to your account and accurately displayed within your Online Account Manager.
How to Read Your Direct Energy Service Bill
Your monthly bill includes charges for generating electricity, your energy use per kWh, the distribution of electricity to your home or place of business and all applicable taxes such as federal, state and local. Monthly bills can include nonrecurring charges or charges allowed by the rules of the PUCT.
List of Direct Energy Billing Terms
View Your Bill Online
Have a question about a plan or need help placing an order?
Call us: 1-855-461-1926
Hours: 7:30am - 8:00pm CT Monday-Saturday
