Transferring Your Service Has Never Been Easier!
If you're looking to transfer your current Direct Energy service from your old home to your new home, we can help! We're really honored that you are choosing to keep us as your Texas retail electricity provider.
A transfer of service from one service address to another is a rather straightforward process, so we're glad to be of assistance to ensure that you have the power you need when you need it.
Just log in to your online account manager to the right using your username and password to begin transferring your service. Don't have an online account yet? Just click on the "Create an Account" link on the right to register.
If you are having trouble placing your transfer of service order online, we encourage you to call 1-855-461-1926 so that you can speak with one of our friendly Customer Service Representatives for assistance.
If you are moving to an area not serviced by Direct Energy, or wanting power to an additional location without moving from your current home, please call Customer Service at 1-888-305-3828 so that we can help you with your account and any move-related issues.