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Everyday Innovation

The future of energy depends on consumer empowerment. Direct Energy places innovative tools into the hands of consumers, enabling them to make smart decisions for their homes and businesses.

Our everyday innovations include strategic partnerships and proprietary technologies that help guide consumers toward energy efficiency and potential monetary savings. Direct Energy provides accessible, practical tools and resources that are seamlessly incorporated into everyday practices.

When you invite Direct Energy into your home or business, we take that privilege to heart.

Empowerment Tools and Resources

Direct Energy & Amazon

Direct Energy has leveraged Amazon's Alexa Skills and devices to provide customers with an easy-to-use tool that delivers the ultimate control over your home environment— and your electricity bill.

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Direct Your Energy Usage Insights

Direct Your Energy empowers our customers to make informed decisions about their energy use with a personalized suite of energy usage insights in Online Account Manager (OAM). Key tools include a breakdown of energy use by appliance, a proprietary weather algorithm to predict future bills based on past behavior and local weather, and much more (features vary by market).

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Educational Resources

The more you know, the more you can live efficiently . Direct Energy provides educational content destinations addressing a range of home and business-related topics including improvement, maintenance, and safety, to extreme weather preparation, greener living, and creating a modern, smart home.

Have a question about a plan or need help placing an order?

Call us: 1-888-548-7540

Hours: 8:00 am - 8:00 pm Mon-Fri ET
8:00 am - 5:00 pm Sat ET
Closed Sun
Chat Hours: 9:00 am - 7:00 pm Mon-Fri ET

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