Billing Information FAQS for Delaware

Billing Information FAQs

  • How can I receive assistance paying my Direct Energy bill?

    If you need to set up a Payment Arrangement for a bill, you should contact your local Delaware utility company to make a plan to pay your balance. Electricity Utility Delmarva Power (New Castle County) - 1-302-454-0317 Delmarva...

  • What do I do if I notice an error on my bill?

    If you have any questions about your electricity charges on the bill you receive from your local utility in Delaware, please contact our Customer Care Team at 1-888-548-7540. If you have questions about your total bill, please...

  • Where do I send my payment after I switch to Direct Energy?

    You will continue to send payment for your monthly utility bill to your local utility company in Delaware. Electricity Utility Delmarva Power (New Castle County) - 1-302-454-0317 Delmarva Power (Everywhere Else) - 1-800-...

  • Who do I contact to change my payment due date?

    You should contact your local utility company in Delaware to request a change to your payment due date. Electricity Utility Delmarva Power (New Castle County) - 1-302-454-0317 Delmarva Power (Everywhere Else) - 1-800-898...

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