How does Direct Your Energy determine my usage by appliance?

The Direct Your Energy tool from Direct Energy uses your smart meter usage in 15-minute increments, your home profile information, and proprietary algorithms to determine estimates of how key home systems and appliances use energy. We are able to estimate appliance usage for your:

  • Heating & Cooling systems
  • Lighting
  • Dishwasher
  • Refrigerator
  • Clothes Dryer
  • Clothes Washer

The "Other Usage" category refers to usage we cannot identify individually, including but not limited to: electronics such as televisions, computers, speakers, cell phone chargers, and smaller appliances such as toasters, microwave, and hair dryers.

The "Fixed Charges" category refers to transmission and distribution fees assessed by the utility company for your area. These charges reflect the cost of the delivery of electricity to your home and for the maintenance, repairs, and reading of the lines, poles, and meters.

Please note: Usage costs are estimated, and predicted consumption and costs may differ from actual consumption and costs.

Want to contact a customer care representative?

Please visit Contact Us and select your state of residence to view the contact information for your area.

Contact Us