Direct Energy does not charge an enrollment fee. However, your current energy supplier may assess a cancellation fee if you're switching providers within your contract term. Your current supplier can confirm what those costs (if...
If you do choose to switch your service away from your local utility company to Direct Energy, your local utility company will continue to deliver your electricity and/or natural gas to your home, read your meter, send you bills,...
You should fax your completed tax exemption certificate to our Customer Care Center at 1-800-457-9686 or mail us a copy of the certificate to the following address in order to process your exemption: Direct Energy PMB #51,...