How do I use the Direct Energy Mobile Wallet features?

On an Apple device:

  1. Open your wallet app
  2. Click your Direct Energy bill
  3. Click the button at the bottom right of your card to open a list of options

On an Android:

  1. Open your Google Pay app
  2. Click "Passes" at the bottom of the screen
  3. Click on the Direct Energy card and scroll down to see a list of options

Want to contact a customer care representative?


Please visit Contact Us and select your state of residence to view the contact information for your area.

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