Contact Direct Energy
Sign Up Now: 1-855-461-1926 Billing & Account: 1-888-305-3828 Prepaid Care: 1-877-866-6601Get the help and tips you need online or by phone. Click one of our resources below to contact us or find answers on our website.
Manage Your Account Online
Your one-stop shop to view your plan, manage your account information, track your usage and more.
Transfer Your Service
Transferring your electricity service to your new home is easy with just a few straightforward steps.
Contact Us
If you have questions about your plan, account or any other concerns, we're here to help!
Frequently Asked Questions
Find answers to many common questions about our services, account manager and more.
Fraud Help
If you believe your identity has been stolen and used to establish service with Direct Energy, click to learn more.
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