Your friend has 24 hours after enrolling to call Direct Energy and provide your referral code.
You must remain a Direct Energy customer to receive bill credits earned through the Refer-a-Friend program. If you cancel your service with Direct Energy and/or switch to another Retail Energy Provider, bill credits will be applied...
There are no limits. For every eligible referral that is successful, you get a $50 bill credit. It's that simple. All you need is your unique Refer-a-Friend ID which can be found on your Direct Energy statement or within your...
If you referred a friend to Direct Energy: You will receive your $50 bill credit on the next bill; after the person you referred has successfully enrolled with Direct Energy and remained a customer for 10 days, then you will...
Visit www.directenergy.com/refer-a-friend or log into your online account.
Occasional storms, heat waves, and cold fronts as well as periodic power plant repairs and maintenance, have the potential to affect supply and demand for electricity. When demand is high and supply is short, power interruptions...
Once a Peak Event has been declared, Direct Energy will contact customers through a variety of means: E-mails or text messages Online Account Manager messages To confirm your enrollment, you can log into your Direct Energy...
The Reduce Your Use Rewards program is voluntary and there are no penalties to be removed from the program with Direct Energy. You can call login to your Online Account Manager to see removal options or call Customer Service at...
With the Reduce Your Use Rewards program, customers can save 10 percent on a monthly bill following an Peak Event. The Direct Energy Reduce Your Use Rewards program is designed to help limit electricity use during the high demand...
Texas customers are automatically enrolled in the Reduce Your Use Rewards Program. If you choose to participate, you can save 10 percent by reducing your energy usage during a Peak Event. The Direct Energy Reduce Your Use Rewards...
Direct Energy is running a promotion from July 1 – August 31, 2018 that awards current customers double the standard bill credit offer on all referrals. Current customers will receive a $100 bill credit for every new Direct...
All current Direct Energy customers in good standing and up to date on their Direct Energy electricity bill can participate in the double bill credit promotion.
New customer orders placed between July 1 and August 31, 2018 that include your Referral Code and become a new Direct Energy customer are eligible to receive double bill credits.
Refer-A-Friend is Direct Energy's customer referral program. Turn your friends on to Direct Energy and you'll earn bill credits for each customer you refer. And unlike the other programs, there's no limit to the number of friends...
You can access your Referral Code by signing into your Online Account Manager or on the front page of your monthly Direct Energy statement. Make sure your friends include the code in the Referral ID box when signing up online...
When viewing the Direct Your Energy dashboard, your current billing period will immediately show as the default time period for the Dynamic Usage Calendar and Usage Graph. You can use side arrows along the calendar to review previous...
If you are enrolled in Our Account Manager and receive a paperless bill, you will automatically receive a weather alert email when there is an extreme weather condition that is predicted to increase your bill. While these events...
If you are enrolled in your Online Account Manager and receive a paperless bill, you will automatically receive a Usage Alert email will when your energy consumption is substantially higher or lower than your predicted energy...
You can unsubscribe from any communication by clicking the "unsubscribe link" included in the email.
You can unsubscribe from any communication by clicking the "unsubscribe link" included in the email.
Alexa is Amazon's voice service, accessed through the Echo Dot. Alexa skills are voice-driven capabilities that work like apps. You can enable and disable skills, using the Alexa app or a web browser, in the same way that you...
Echo Dot is a hands-free, voice-controlled device that uses Alexa to play music, control smart home devices, make calls, send and receive messages, provide information, read the news, set music alarms, read audiobooks from Audible,...
When you want to use Echo Dot, simply say the wake word, "Alexa," and Dot lights up and streams audio to the cloud, where the Alexa Voice Service is leveraged to recognize and respond to your request instantly.
Yes, Wi-Fi is required in order to use the Echo Dot.
It's easy to talk to Alexa. If you need her to do something with Direct Energy, start by saying "Alexa, ask Direct Energy," or "Alexa, tell Direct Energy..." It's just like asking a friend to help you out!