Frequently Asked Questions
Support Green FAQs
How does choosing the Support Green product help the environment?
When you choose Support Green, Direct Energy purchases Renewable Energy Credits (RECs) on your behalf so you can be assured you have supported the development of cleaner, greener renewable energy from green sources and that your...
What is Support Green?
Through Support Green, you will have a simple option to help support efforts to increase the amount of renewable energy on the electricity grid while retaining your choice of non-renewable energy plans. Direct Energy will purchase...
What is a Renewable Energy Credit?
A Renewable Energy Credit (REC) is a "tradeable, non-tangible energy commodity in the United States that represents proof that 1 megawatt-hour (MWh) of electricity was generated from an eligible renewable energy resource like...
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Direct Energy
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Electricity
Free Electricity Every Night + Echo Dot
Get free electricity every night for one year and an Amazon Echo Dot when you sign up for the Twelve Hours on Command 12 electricity plan!
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Pay Your Bill
Pay your bill the way you want: online, in person, by phone, or through the mail. You can even pay though your Amazon Echo Dot with the Direct Energy Skill. Or, sign up for Auto Pay and never miss a payment again.
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Home Protection
Don't Face Household Breakdowns Alone
Our home protection products cover all the appliances and home systems you count on every day, plus a network of expert technicians who will be there when you need them.
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