Add the Direct Energy Mobile Wallet to your Google Pay or Apple Wallet app and enjoy a seamless experience. The convenient features allow you to manage your account your way. You can choose your payment options, manage your notification preferences and more.
Downloading the Direct Energy Mobile wallet is easy. From your mobile device, you can download it straight from the email you received, inviting you to use the Direct Energy Mobile Wallet. You can also download your Mobile Wallet by following these steps for your device. After you download your Mobile Wallet, it will appear as a "pass" on your Apple Wallet or Google Pay app.
If you have an Apple device, you will automatically be taken to a page containing options to either scan a QR code on your Apple device or send the Direct Energy Mobile Wallet link to your email or through SMS message. If you send yourself the link, open the link on your Apple device. Both the QR code and the link will take you to your Apple Wallet app, where you will see your Direct Energy pass. Click "add" to add your bill to your Apple Wallet app.
If you have an Android device, you will automatically be taken to a Google Pay page, where you will see your Direct Energy pass. Click "Save" to add your bill to your Google Pay app.
Direct Energy's Mobile Wallet allows you to quickly pay your bill right from your Apple Wallet, manage payment options, set up bill reminders and more! Learn how to download Mobile Wallet.
Learn how to manage your notification preferences on your Direct Energy Mobile Wallet from your iPhone.
Learn about the various ways you can pay your Direct Energy bill right from your Apple Wallet through our Mobile Wallet.
Share your Direct Energy bill with your family or roommates through our Mobile Wallet.
Direct Energy's Mobile Wallet allows you to quickly pay your bill right from your Android, manage payment options, set up bill reminders and more! Learn how to download Mobile Wallet.
Learn how to manage your notification preferences on your Direct Energy Mobile Wallet from your Android.
Learn about the various ways you can pay your Direct Energy bill right from Google Pay through our Mobile Wallet.
Learn how to access all of the convenient account features, like paying your bill, managing payment options and more right from your Android phone.
There are a couple of ways you can access your Direct Energy Mobile Wallet:
On an Apple device:
On an Android:
Yes. On Apple Wallet, you can flip the Automatic Updates switch on the action screen or tap Remove Pass to stop notifications.
On Google Pay, you can access the settings within the app to turn off notifications from us or you can remove the Direct Energy card from Google Pay.
View more FAQs here.
*The Mobile Wallet Application is a service provided by Walletron, Inc. Use of the Mobile Wallet is voluntary and is provided as a convenient payment alternative to be used at your discretion. Direct Energy is not affiliated with Walletron and is not responsible for any service provided to you by Walletron. Your interactions with Direct Energy via the Mobile Wallet are subject to terms and conditions and the Direct Energy Privacy Policy. By installing the Direct Energy Mobile Wallet, you are authorizing Direct Energy to share the necessary account information to fulfill your requests. For questions regarding your Mobile Wallet please send an email to ga-decustomerhelp@directenergy.com or call 888-305-3828.
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