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Support for Ohio Customers

Get the help and tips you need online or by phone. Click one of our resources below to contact us or find answers on our website.

Customer Support for our energy customers

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Manage Your Account Online

Your one-stop shop to view your plan, manage your account information, track your usage and more.

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If you have questions about your plan, account or any other concerns, we're here to help!

Frequently Asked Questions

Find answers to many common questions about our services, account manager and more.

Have a question about a plan or need help placing an order?

Call us: 1-888-548-7540

Hours: 8:00 am - 8:00 pm Mon-Fri ET
8:00 am - 5:00 pm Sat ET
Closed Sun
Chat Hours: 9:00 am - 7:00 pm Mon-Fri ET

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