When you receive a consistent bill from Direct Energy every month, it brings peace of mind for you and your budget. Plus, you can enroll in average billing at no cost to you!
The chart above shows how the typical energy bill can fluctuate from month to month, especially during periods of extreme weather. Average billing smooths out the peaks and valleys of your energy bill costs, making budgeting each month that much easier.
Still unsure how average billing works? Just follow our example below to see how average billing can help you.
These example charges can be found on your monthly electric bill.
If you've been a Direct Energy customer for at least 12 months, we'll use the following steps to calculate your average bill:
Please note: the figures displayed in this example are for illustration purposes only. Your average bill amount may be different based on your energy consumption, TDU charges, and energy rates.
This results in your Total Annual Energy Charge.
Now you have the amount for your Total Annual Bill
If you've not been a Direct Energy customer for 12 months, you can still benefit from average billing. We'll just ask your utility company to provide historical usage for your address from the last 12 months.
Just start a chat below, or give us a call at 1-855-461-1926 to speak with a friendly customer care agent.
Your monthly bill is a rolling average of your electric usage for the previous 11 months plus your usage from the current month. That amount is divided by 12, taking into consideration the current month's rate with a slight adjustment for outside factors.
If you have paid for less energy than you used, the amount you owe will be added to your total balance due in a monthly bill. If cancelling, you will be responsible to pay both the Accumulated Average Balance as well as your balance in a final bill.
Option: If it is an annual wash up, you may have it smoothed into your plan IF the balance is less than $500. Anything over must be paid in full or you can request a Deferred Payment Plan. This will cancel your Average Billing.