Transfer Your Direct Energy Electricity Service

Transferring your Direct Energy electricity service is fast and easy!

If you're moving to an area of Texas serviced by Direct Energy, transferring your current electricity service with us is as simple as 1, 2, 3:

  1. Enter Your User Name and Password in the Boxes to the Right
  2. Tell Us Your Start & End Dates, Plus Your New Address
  3. Select the Electricity Plan for Your New Home

Moving? Take Your Direct Energy Service With You

Not only is transferring your electricity service easy, but you can choose from a variety of plans with powerful benefits to select the one that is best for you and your family.


Transfer Online

  • Log into your Online Account Manager with your User Name and Password. Be sure to have your new service address, as well as the dates for stopping service at your old location and beginning Direct Energy service at your new location.
  • Hover over the "Account Management" icon in the top navigation menu and click the "Transfer Service" link.
  • You will be presented with a range of plan options and the current rates for those plans in your area.
  • Choose the plan you like.
  • Fill out your new account information.
  • Submit.

Transfer By Phone

  • Call us toll-free at 1-888-305-3828.

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