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Choose Direct Energy

Direct Energy is dedicated to helping you choose the right energy solutions for your unique needs. Find the perfect fit with our electricity and natural gas plans today.

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A smarter, safer home

Home security, automation and efficiency at your fingertips. Protect your peace of mind with an exclusive offer from our partner Vivint.

 

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25 energy-efficient tips for lower electricity costs

Discover practical, energy-saving tips to reduce electricity costs and increase efficiency at home or business. Knowledge is power, literally!

 

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Download the app

Get the Direct Energy app to easily pay your bill, manage your account, keep an eye on your usage, refer friends and more. 

 

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Unlimited bill credits for solar panel owners1

Sign up for the Direct Solar Unlimited plan and get rewarded for the extra energy your solar panels produce.

With Direct Solar Unlimited, your extra solar energy means money in your pocket

How does the Direct Solar Unlimited plan work?

Start getting more from your solar panels with these three easy steps:

  1. Connect your solar system: You'll need a qualifying solar energy system with a rated capacity of less than 50 kW, plus an existing interconnection agreement with your TDSP (utility provider).

  2. Configure your meter: Contact your TDSP to configure your meter and get connected to the grid.

  3. Enroll in Direct Solar Unlimited: Sign up for Direct Solar Unlimited and enjoy unlimited bill credits for the extra energy your solar panels produce. Plus, get a fixed electricity rate for the length of your contract.**

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Need solar panels?

Our partner Vivint offers customizable solar energy systems for every home and budget. Power your home with a renewable solar energy system from Vivint, then get rewarded with the Direct Solar Unlimited plan.

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There are lots of reasons to choose Direct Energy

Tools designed with you in mind

Keep tabs on your solar usage through our easy-to-use Direct Energy app. See how much extra energy your panels generate, track your bill credits and more.

24/7 support when and where you need it

Whether over the phone or via online chat, our customer care team can help anytime, day or night.

A partner you can trust

Go with Direct Energy, and you'll have stability and support on your side. We've helped power the great state of Texas and dynamic markets across North America for decades. And along with you, we're ready to take the future of electricity and home services to exciting new places.

Interested in a different plan?

We have a wide variety of energy plans for your home to choose from.

 

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Frequently asked questions

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If your solar panels produce more electricity than your home needs, the extra electricity (or surplus energy) is delivered to the grid.

Yes. For this plan you'll need a meter that measures the amount of electricity flowing in and out of your home, and that gets configured by your utility. They may charge for this meter, and that cost would be passed on to you on your Direct Energy bill.

There's no limit on how many bill credits you can earn from the excess energy your solar panels produce.

No. The extra energy credits are only for the Direct Solar Unlimited plan.

1 The credit is exclusive of any monthly base charge, applicable taxes and fees, or other charges. Credits for extra energy are uncapped. The credit per kWh for the extra energy you send to the grid will be lower than the kWh energy rate we charge for the electricity plan. It may take up to 3 billing cycles after receiving Permission to Operate (PTO) from your utility to begin receiving credits. To receive bill credits, the customer must have solar panels at the utility service address and an active interconnection agreement with the utility (or TDSP). Customer must have a meter installed and configured by their TDSP that measures the inflow and outflow of electricity to and from their home.

2 The only circumstance in which your actual price can change is to reflect changes in Transmission and Distribution Service Provider (TDSP) Delivery Charges, law or regulatory charges allowed by the Public Utility Commission of Texas.

Need help placing an order?
Texas customers: call us at 1-855-461-1926
Northeast and Midwest customers: Contact us

Questions about your current service?
Texas customers: call us at 1-888-305-3828
Northeast and Midwest customers: Contact us