Direct Energy offers a range of ways for you to pay your Texas electricity bill. 

Online 

You can make a payment by logging into your Online Account Manager and following these directions: 

1. Click on Menu and select Pay Your Bill from the drop-down menu. 
2. Click Pay Your Bill. 
3. You can select either your bill balance or enter the amount you would like to pay under Other Amount.  
4. Verify the Total Payment amount automatically calculated.   
5. Finally, select the form of payment you want to use under Payment Method.  You can also choose to add a new form of payment by selecting Credit Card/Debit Card or Bank Account from the drop down. 
6. Click the Submit Payment button. 

You can schedule your payment up to 90 days in advance. We accept all major credit and debit cards.  

If you’re a first-time user of our Online Account Manager, you can register here. 

Direct Energy Power-to-Go prepaid customers 

Power-to-Go customers can call 1-877-866-6601 toll-free to make a payment to your account.  

Pay by Mail 

Pay your bill by mailing in a check or money order to: 

Direct Energy
P.O. Box 660896
Dallas, TX 75266 

Write your check or money order payable to Direct Energy. Be sure and write your account number on your check or money order. 

Pay in person 

Find a payment location 

Pay by phone 

You can make a payment using a credit or debit card by calling 1-888-305-3828. We accept all major credit cards.