How long will it take to receive my $50 reward?

If you referred a friend to Direct Energy:

  • After the person you referred has successfully enrolled with Direct Energy and paid their first bill in full and on time, you will receive your Direct Energy $50 Visa® Prepaid Card after the next bill.

If you were referred by your friend to Direct Energy:

  • You will receive your Direct Energy $50 Visa® Prepaid Card after paying your first three bills in full and on time.

Want to contact a customer care representative?

Please visit Contact Us and select your state of residence to view the contact information for your area.