How long will it take to receive my $50 reward?
If you referred a friend to Direct Energy:
- You will receive your $50 bill credit on the next bill; after the person you referred has successfully enrolled with Direct Energy and remained a customer for 10 days, then you will receive your $50 bill credit on the next bill.
If you were referred by your friend to Direct Energy:
- You are eligible for your $50 bill credit after being a customer for 10 days and will receive the credit on your next bill.
Want to contact a customer care representative?
Please visit Contact Us and select your state of residence to view the contact information for your area.