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How long will it take to receive my reward?

If you referred a friend to Direct Energy:

  • You will receive your $50 bill credit on the next bill; after the person you referred has successfully enrolled with Direct Energy and remained a customer for 10 days, then you will receive your $50 bill credit on the next bill.

If you were referred by your friend to Direct Energy:

  • You are eligible for your $50 bill credit after being a customer for 10 days and will receive the credit on your next bill.

Want to contact a customer care representative?


Please visit Contact Us and select your state of residence to view the contact information for your area.

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