Billing Information FAQS for Massachusetts

Billing Information FAQs

  • What do I do if I notice an error on my bill?

    If you have any questions about your electricity or natural gas charges on the bill you receive from your local utility in Massachusetts, please contact our Customer Care Team at 1-888-548-7540. If you have questions about your...

  • Who do I contact to change my payment due date?

    You should contact your local utility company in Massachusetts to request a change to your payment due date. Electricity Utility National Grid (Greater Boston Area) - 1-800-233-5325 National Grid (Long Island) - 1-800-867-5222 National...

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